[ale] OT: Bank of America

[Louis Zamora]

My wife miscued setting up electronic payments and we received calls from
Sam's Club and Lowes. Both were from India.
I let them both know I believe strongly in a sovereign state and consider it
a matter of privacy and personal security to discuss financial matters with
anyone calling from outside the country.

I have a meeting with a very recognizable conservative figure, early next
month, to discuss 2004 election issues. Please send me your comments and
contact information, on this matter, now, so I can present them to him. If
you have a significant liberal connection let me speak to him as well, this
matter requires action.

I will only deliver email sent to me directly to respect this list. You can
submit to ale but cc me directly as my ok to use your input.


Sincerely,

Louis Zamora
VP, Sales
www.allegianceemployment.com
678-779-7103 Direct

STAFFING AUGMENTATION AND  OUTPLACEMENT SERVICES
        FOR IT, FINANCE, SALES AND HR.
THANKS FOR THINKING ALLEGIANCE WHEN THINKING JOBS.


-----Original Message-----
From: ale-bounces at ale.org [mailto:ale-bounces at ale.org]On Behalf Of
matty91 at bellsouth.net
Sent: Wednesday, November 19, 2003 8:01 PM
To: Atlanta Linux Enthusiasts
Subject: Re: [ale] OT: Bank of America


On Wed, 19 Nov 2003, Geoffrey wrote:

> matty91 at bellsouth.net wrote:
> > I sent a message into customer service expressing my distaste for the
> >  sourcing jobs overseas. It most likely won't help, but at least I
> > have done my part! Has anyone thought of the possibility of overseas
> > call center employees abusing customer data? If a call center
> > employee in India "donates" someones bank numbers, what mechanisms
> > are in place to prosecure that individual (since he doesn't live
> > within the USA)?
>
> This has already happened.  I can't remember where I read it, but this
> exact scenario and it was causing problems because the criminal was
> overseas.

Anyone know if there are ways to get call center employees to admit where
they reside? I am curious if there is a known trusted way to determine
this? I usually ask where they live, sites around that city, which
usbburb they live in, etc. etc. I have heard that a lot of call center
personel are trained how to answer these types of things, but thought
folks might have some ideas.

>
> --
> Until later, Geoffrey	esoteric at 3times25.net
>
> Building secure systems inspite of Microsoft
>
> _______________________________________________
> Ale mailing list
> Ale at ale.org
> http://www.ale.org/mailman/listinfo/ale
>

Ryan Matteson - UNIX Administrator | GPG ID: 92D5DFFF
Public Key: http://www.daemons.net/~matty/public_key.txt
Fingerprint = 4BEC 6145 30A6 BCE6 5602 FF11 4954 165D 92D5 DFFF
_______________________________________________
Ale mailing list
Ale at ale.org
http://www.ale.org/mailman/listinfo/ale