[ale] OT: Bank of America

[matty91 at bellsouth.net]

I sent a message into customer service expressing my distaste for the
sourcing jobs overseas. It most likely won't help, but at least I have
done my part! Has anyone thought of the possibility of overseas call
center employees abusing customer data? If a call center employee in India
"donates" someones bank numbers, what mechanisms are in place to
prosecure that individual (since he doesn't live within the USA)? When I
talk to ppl on the phone, I ask if they are located on American soil.
When they say "Yes," I have started to note that their reply has been
recorded, and that I will only interface with employees on american soil.
Anyone else taking preventive measures? I may be paranoid, but I would
*think* it is easier to prosecute (if the infraction warrants prosecution)
devious ppl if they live on american soil.

On Wed, 19 Nov 2003, Bob Evans wrote:

> I didn't find them all that decent when they shipped
> my job to India...
>
> --- George Carless <kafka at antichri.st> wrote:
> > On Wed, 19 Nov 2003 matty91 at bellsouth.net wrote:
> >
> > > I have used mozilla and epiphany (based on the
> > gecko rendering engine)
> > > with BOAs website. No problems to date :)
> > >
> > Ditto.  And I really like their web site for
> > managing accounts.. actually
> > (and I never thought I'd speak well of a bank), BofA
> > are pretty decent
> > all-round.> >
> > Cheers,
> > --G
> >
> >
> > >
> > > On Wed, 19 Nov 2003, Jim Philips wrote:
> > >
> > > > Anybody using them for online banking? Any words
> > on browser compatibility? I'm
> > > > thinking about switching to them, but if their
> > site doesn't work with Mozilla
> > > > I don't want them.
> > > >
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Ryan Matteson - UNIX Administrator | GPG ID: 92D5DFFF
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