[ale] Bellsouth DSL?

[Jim Lynch]

Just a comment.  I'm using the Linksys router and it works fine on
Bellsouth DSL. However, in the past when I've had a problem with the
line, the support person refused to help me unless I was connecting via
either a Windows box or a Mac.    So I have to keep a copy of their
software installed on a Windows box that I can connect directly to the
DSL modem.  I cheat a little and tell them it is connected directly,
even though I do have a hub between the modem and my system.  It's
aggrivating to have a problem because they insist on troubleshooting by
the book.  Do this, do that, reinstall your software, "What?"....  Yep,
they refused to help any longer until I found the stupid CD that came
with my installation and reloaded the windows software.  Both times I
had a problem it was on their end, but it took at least and hour and a
half of me wasting my time doing things by their "book".

I mentioned Linux and they said "we don't support it".  I mentioned a
router and got a lecture on how the service was limited to a single
computer and I'd better not connect more that one behind that router,
besides it wasn't supported either.  RIght.....

Jim.

"Robert L. Harris" wrote:
> 
> A friend of mine is finally making the jump from a modem and earthlink
> to Bellsouth DSL.  This weekend we built him out a firewall and prepped
> it for installation.
> 
> I've never installed a bellsouth DSL hookup before.  I keep hearing
> about PPPOE for them.  From his ethernet's side will he just have to
> have drivers for his eth and the dsl router will do the upstream work of
> the pppoe or are we going to have to configure his server to talk pppoe,
> etc?
> 
> Advice, suggestions, warnings in advance are appreciated.
> 
> Robert
> 
> :wq!
> ---------------------------------------------------------------------------
> Robert L. Harris                     | GPG Key ID: E344DA3B
>                                          @ x-hkp://pgp.mit.edu
> DISCLAIMER:
>       These are MY OPINIONS ALONE.  I speak for no-one else.
> 
> Diagnosis: witzelsucht
> 
> IPv6 = robert at ipv6.rdlg.net     http://ipv6.rdlg.net
> IPv4 = robert at mail.rdlg.net     http://www.rdlg.net
> 
>   ------------------------------------------------------------------------
>    Part 1.2Type: application/pgp-signature
_______________________________________________
Ale mailing list
Ale at ale.org
http://www.ale.org/mailman/listinfo/ale