[ale] AIT [Sony] tape drive that won't spit out the tape ?

[Courtney Thomas]

Hey ! You don't need to apologize for anything.

I'm grateful for your generous offer of help.

Thanks a lot !

Courtney



Dow Hurst wrote:

> Sorry!  770-740-0040 phone
> 770-740-0121 fax
> 
> 
> Courtney Thomas wrote:
> 
>> Thanks Dow.
>>
>> I'm in Alpharetta, so XS sounds good.
>>
>> I assume they're in the phone book   :-)
>>
>> Appreciatively,
>>
>> Courtney
>>
>>
>>
>> Dow Hurst wrote:
>>
>>> I've used www.xsnet.com for hardware support for the SGIs for two 
>>> plus years now with no problems.  Something breaks on the SGIs and I 
>>> call and get a replacement part.  I put it in a call and get it 
>>> within two days max, but usually the next day.  They support Sun, 
>>> IBM, and SGI and the prices are reasonable.  Certainly less than 
>>> replacing or repairing the hardware!  Hope this helps,
>>> Dow
>>>
>>> PS.  I've had lots of problems with Sony DDS2 drives but good luck 
>>> with DDS3.  XS Int. is located in Alpharetta, GA.
>>>
>>> Courtney Thomas wrote:
>>>
>>>> Dow,
>>>>
>>>> Thanks for your reply.
>>>>
>>>> I am horrified to learn it's cheaper to buy a new drive.
>>>>
>>>> That drive was NOT cheap and I've used it little.
>>>>
>>>> Any recommendations for a repair service ?
>>>>
>>>> Cordially,
>>>>
>>>> Courtney
>>>>
>>>>
>>>>
>>>> Dow Hurst wrote:
>>>>
>>>>> Yeah, without a hardware support contract with someone, repairing 
>>>>> hardware is very expensive.  It is usually cheaper to buy a new 
>>>>> item to replace the damaged one.  If rebooting didn't help then it 
>>>>> is screwdriver time.
>>>>> Dow
>>>>>
>>>>>
>>>>> Adrin wrote:
>>>>>
>>>>>>     Sorry it didn't work.   That method usually forces the tape 
>>>>>> drive to reset and eject the
>>>>>> tape. Short of removing the drive  and carefully manually taking 
>>>>>> it out, I have no other
>>>>>> suggestions.  Something somewhere in the drive is probably jammed.
>>>>>>
>>>>>> I actually have a collection of Sony 2/4Gig 4mmm drives.  Either 
>>>>>> they don't eject or just
>>>>>> don't write/read the tape anymore. Maybe on day I will mix-up the 
>>>>>> parts and make a good
>>>>>> drive.  Then I won't be able to find the tapes.
>>>>>>
>>>>>> We usually replace the drive with a loaner and ship it off to Sony 
>>>>>> for repair. I don't
>>>>>> know on anyone local that can repair. And buy the way most of the 
>>>>>> time if it is not under
>>>>>> warranty, we weight the cost of just replacing it.  I have never 
>>>>>> known Sony to like
>>>>>> repairing their products.  by that I mean their cost for repairs 
>>>>>> is not cheap.
>>>>>>
>>>>>> Adrin
>>>>>>
>>>>>>
>>>>>>  
>>>>>>
>>>>>>> -----Original Message-----
>>>>>>> From: ale-bounces at ale.org [mailto:ale-bounces at ale.org]On Behalf Of
>>>>>>> Courtney Thomas
>>>>>>> Sent: Sunday, December 21, 2003 6:52 AM
>>>>>>> To: haswes at mindspring.com; Atlanta Linux Enthusiasts
>>>>>>> Subject: Re: [ale] AIT [Sony] tape drive that won't spit out the 
>>>>>>> tape ?
>>>>>>>
>>>>>>>
>>>>>>> Thank you for the suggestion.
>>>>>>>
>>>>>>> The Sony drive is a SDX-300C for which this did not work. The 
>>>>>>> controller
>>>>>>> is an Adaptec 2944, if that makes a difference.
>>>>>>>
>>>>>>> BTW, Debian-2.4.17.
>>>>>>>
>>>>>>> Any other perceptions about what's going on ?
>>>>>>>
>>>>>>> Cordially,
>>>>>>> Courtney
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Adrin wrote:
>>>>>>>
>>>>>>>  
>>>>>>>
>>>>>>>> do a shutdown on the machine. Turn the machine back on.. While 
>>>>>>>> it is
>>>>>>>>     
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> rebooting hold down
>>>>>>>  
>>>>>>>
>>>>>>>> the eject button.  Hold down the button until the system is 
>>>>>>>> rebooted
>>>>>>>>     
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> completely and the
>>>>>>>  
>>>>>>>
>>>>>>>> tape is ejected. It should eject the tape by the time you get a 
>>>>>>>> login.
>>>>>>>>
>>>>>>>> Adrin
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>  
>>>>>>>>
>>>>>>>>> -----Original Message-----
>>>>>>>>> From: ale-bounces at ale.org [mailto:ale-bounces at ale.org]On Behalf Of
>>>>>>>>> Courtney Thomas
>>>>>>>>> Sent: Saturday, December 20, 2003 11:28 PM
>>>>>>>>> To: ale at ale.org
>>>>>>>>> Subject: [ale] AIT [Sony] tape drive that won't spit out the 
>>>>>>>>> tape ?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> I know the emergency procedure to manually remove the tape.
>>>>>>>>>
>>>>>>>>> But why has this occurred and......... is there a place in 
>>>>>>>>> Atlanta that
>>>>>>>>> is competent and reasonable for a repair, if necessary ?
>>>>>>>>>
>>>>>>>>> Appreciatively,
>>>>>>>>> -- 
>>>>>>>>> Courtney Thomas
>>>>>>>>> s/v Mutiny
>>>>>>>>> lying Oriental, NC
>>>>>>>>> WDB5619
>>>>>>>>>
>>>>>>>>> _______________________________________________
>>>>>>>>> Ale mailing list
>>>>>>>>> Ale at ale.org
>>>>>>>>> http://www.ale.org/mailman/listinfo/ale
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>       
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> _______________________________________________
>>>>>>>> Ale mailing list
>>>>>>>> Ale at ale.org
>>>>>>>> http://www.ale.org/mailman/listinfo/ale
>>>>>>>>
>>>>>>>>
>>>>>>>>     
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> -- 
>>>>>>> Courtney Thomas
>>>>>>> s/v Mutiny
>>>>>>> lying Oriental, NC
>>>>>>> WDB5619
>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> Ale mailing list
>>>>>>> Ale at ale.org
>>>>>>> http://www.ale.org/mailman/listinfo/ale
>>>>>>>
>>>>>>>   
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> Ale mailing list
>>>>>> Ale at ale.org
>>>>>> http://www.ale.org/mailman/listinfo/ale
>>>>>>
>>>>>>  
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
> 


-- 
Courtney Thomas
s/v Mutiny
lying Oriental, NC
WDB5619