[ale] [OT] Online Bill Pay

[Matthew Magee]

Shoulda' refused to sign it.  Ask for the manager.

Might have the undesirable effect of making life difficult. ;-)

On Friday 05 December 2003 07:23 am, Geoffrey wrote:
> David Corbin wrote:
> > Apparently not, is all I can say (from what I've seen, and what the
> > "service"-rep told me).  Perhaps they did before the First Union merger.
>
> Well, all I can say is, I left them because they were your typical huge
> bank who doesn't give a damn.  When I closed my accounts, there's a form
> they have you sign.  There's a section on there where you write down the
> reason for closing the accounts.  The woman filled in that section for
> me (???), indicating that I did not need the accounts any longer, as
> well as noting that I was satisfied with the service.  I couldn't
> believe it.  I told her that I was not happy with the service and that
> was the reason I was closing the accounts.  She inquired a bit,
> apologized, but left the form as is.  Standard case of "we're so big we
> don't care."