[ale] [OT] Online Bill Pay

[Jim Philips]

On Thursday 04 December 2003 09:27 pm, David Corbin wrote:
> I've seen some threads about this before, so I don't feel too bad about
> bringing it up.  I recently started online bill pay with Wachovia +
> Quicken.
>
> I found out the hard way, there is no way to find if a payment is sent
> electronically or via snailMail (short of speaking with a person), and
> there's no way to print out a confirmation of single payment (something you
> can show the bill-er as proof).
>
> Can anyone tell me if other banks/bill pay services have better support for
> this?

Bank of America at least shows you about how long your payment will take to 
get there. They know which merchants are being paid electronically and which 
are being paid by check. As for confirmation, you don't get anything 
printable to show the merchant. CheckFree is supposed to handle any inquiries 
about late or missing payments. In my experience--about eight years of 
it--they are very good at this. CheckFree likes to handle the communication, 
because it exposes them to more merchants and opens up more business for 
them.