[ale] OT: BellSouth FastAccess DSL
Matty
matty91 at bellsouth.net
Sat Nov 9 09:44:39 EST 2002
On Sat, 2002-11-09 at 08:41, Geoffrey wrote:
>
>
> Robert Heaven wrote:
> > BellSouth is not the new monopoly in town. In fact they are probably the
> > oldest (if you consider Ma Bell) at over 100 years old. And, yes, they
> > are regulated by the Georgia Public Service Commission
> > (http://www.psc.state.ga.us) with an online complaint web site.
> >
> > Unfortunately, DSL is a non-regulated service (which is puzzling to me
> > since they are the ONLY ones that can provide the service via their
> > telephone switching network) which means they can do almost anything
> > they want to and get away with it.
> >
> > But, if enough people flood the PSC with enough (legitimate and
> > documented) complaints maybe they'll do something.
>
> I don't know about BellSouth, but I had very good success with the PSC
> when I contacted them regarding a problem with Georgia Natural Gas. I
> had been on the phone with GA Gas a number of times, no resolution. I
> contacted the PSC by phone, voiced my complaint and GA. Gas called me
> the next day with the resolution I had been trying to get all week.
>
I second that :) I called in the same issue regarding an issue with
Georgia Power. Two days later, the issue was solved :)
>
> --
> Until later: Geoffrey esoteric at 3times25.net
>
> I didn't have to buy my radio from a specific company to listen
> to FM, why doesn't that apply to the Internet (anymore...)?
>
>
> ---
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--
Ryan Matteson - UNIX Administrator
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