[ale] Linux the $400 Operating System

[Charles Marcus]

> From: Irv Mullins [mailto:irvm at ellijay.com]
> Sent: Wednesday, August 21, 2002 2:47 PM
>
> That's more useful than the "help" we got from
> Apple's customer assistance (we had paid for a
> year's supply of this, $150 or something)
>
> Problem: networking not working;
>
> After checking that we had reloaded the OS
> (repeatedly), and checking the model numbers of
> all the Macs on the net, along with name, rank
> and serial number of every piece of hardware we
> owned, the final question was "are you using
> Apple wire?"
>
> me: "Huh?"
>
> "Are you using Apple wire?"
>
> After admitting that we didn't actually know
> *who* manufactured the wire in the walls, we
> were told "Sorry, we can't help you if you
> aren't using Apple wire. <click>"
>
> Yes, we did indeed demand our money back.
>
> Irv

What!?  This sounds like total bullshit.  Apples support may not be the best
in the world, but this story just doesn;t sound credible.  My Mom uses it, I
have used it many times, and a few of my Clients have used it, and *never*
had *anything* like this happen.

Irv, your credibility just dropped to the bottom of the bucket with me.

Charles


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