[ale] bellsouth static ip

[James P. Kinney III]

Ugg. Bellsouth tech support for DSL service.

I have a static IP from Earthlink. It uses PPPoE. But the connection is
known on their end to be a static IP so the just assign the same one to
my login name. I suspect that Bellsouth is "supposed" to do something
along those lines. I would not be suprised if the "append %static" to
the login is what _they_ are supposed to do in their setup!

If you know the IP address you are supposed to be using, use it in the
pppd option area of pppoe. That might force a working connection. Or it
might dump lots ofcrap into Bellsouth log files. Either, it sounds like
fun!

On Thu, 2002-08-15 at 16:20, Benjamin Dixon wrote:
> 
> Hi all,
> 
> I'm having a bit of trouble with Bellsouth and their static ip service.
> I'm hoping somewhere here can lend some help. At the office, I've got a
> smoothwall router setup to firewall the internal network from the DSL, an
> Alcatel modem. We've been using dynamic ip addresses over PPPoE for awhile
> now with no problem. We signed up with the static ip service and was told
> that we simply needed to add a "%static" to the end of our ppp login name.
> I've done this to no effect. Smoothwall continuously dials and never
> connects which I take to be a login failure and retry. I've been on the
> phone with Bellsouth for a few hours off and on since monday and they are
> trying to imply that the problem is on my end. From what the three reps
> I've spoke to said, I'm sure none of them have a clue whats going on. One
> didn't know what linux was. Another used nslookup "to verify the
> connection" (?!?) and asked me to hold while she "found out how much we
> were on the network". So I want to make sure that I'm not offbase thinking
> that if the dynamic setup works flawlessly with my smoothwall setup that
> the static setup (using PPPoE, absolutely no different except for the
> "%static" appended to the login name) should be any different. Does anyone
> have this working? Anyone had troubles with bellsouth on this issue? Also
> funny is this ip was supposed to be setup a few MONTHS ago before I came
> on for some contract work, the first time I called to inquire as to why it
> didn't work, they told me no record of the static ip request existed, yet
> they could give me an ip that had been assigned at the time. Does that
> make any sense at all?!? Anyway, thought I'd take this moment to gripe and
> maybe get some insight from you guys. 
> 
> Ben
> 
> 
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-- 
James P. Kinney III   \Changing the mobile computing world/
President and CEO      \          one Linux user         /
Local Net Solutions,LLC \           at a time.          /
770-493-8244             \.___________________________./

GPG ID: 829C6CA7 James P. Kinney III (M.S. Physics)
<jkinney at localnetsolutions.com>
Fingerprint = 3C9E 6366 54FC A3FE BA4D 0659 6190 ADC3 829C 6CA7 



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