[ale] AT&T Roadrunner Cable

[Jason Lynn]

Whoa... really?  They freaked out when I told them I used Linux yesterday.  
"We don't support Linux.  I can't help you any further.  If you had Windows, 
I could help you."  And this was their 2nd tier tech support.
~
I'll see if I can get that Motorola instead.  Thanks!!
~
Jason
~

>BTW....the tech I had spoke Linux.......don't move the NIC.......
>
>At 08:08 AM 9/5/2001 -0500, Jason Lynn wrote:
>>Well, I come back after the weekend and for some reason my connection is
>>dead.  I am getting an IP from DHCP just fine, but I couldn't ping the
>>gateway or anything else for that matter.  After chatting with AT&T, I
>>found out that my modem transmit power is too low.  Has anyone else come
>>across this problem???
>>~
>>I have a technician coming out on Friday.  This means I'll have to move my
>>NIC from my Linux box to my Win box so I don't confuse the tech (or give
>>him/her an excuse to walk out).  This is going to be an pain in the...
>>neck... so if anyone out there knows where to find the "overdrive" switch
>>for the shark-fin 3com cable modem, I'd appreciate it.  ;)
>>~
>>Jason
>>
>>
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>
>The difficult while you wait.....the impossible overnight.
>
>Leonard Thornton
>Intelis, Inc.
>5960 Crooked Creek Rd
>Suite 30
>Norcross, GA  30092
>
>Office: 770.825.0032
>Fax:            770.825.0028
>Cellular:       404.583.5402
>Pager:          888.785.9188
>Email:          Leonard at Intelis-Inc.net
>http://www.intelis-inc.com
>http://www.intelis-inc.net
>
>
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