[ale] letter from Memorex on my CD-RW drive

[Scott Harris]

I had emailed Memorex about my issue with my CD-RW drive and 
this is the response I got from them, I am going to see if this fixes my 
problem.
==========================================
A couple of things on the system can cause this problem.  These issues 
have proven to work for me more times than I can count.  Go through 
themand check to be sure you're system is correct.1. Remove any 
CD-ROM 16 bit DOS drivers, they are known to conflict withthe Windows 32 bit 
drivers. 
2. Uncheck DMA & Auto Insert on your Writer, in the Device 
Manager.
3.  Check the Hard Disk Controllers (Remove Bus mastering 
drivers if present in the Primary or Secondary IDE 
controllers). 4. Check for Power Management in the Bios and in 
control panel (Set to off/never). 5. Close all programs except for 
systray and explorer before writing. (Use CTRL/ALT/DEL) + Task 
Manager.6. Turn off any Screen Saver, Virus Checkers, Crash Guards, 
Etc.7. Defrag your Hard Drive to eliminate Buffer Underruns.8. 
Using NTI CD Maker Pro.  Make sure that you are running the latest 
writing software updates (3.6.850MX). Also make sure the product has 
themost current firmware revision.  Check our WEB page (<A 
href="http://www.memorex.com">www.memorex.com) for the most current 
versions.  The firmware revision  upgrade for the CDRW-4224 for 
the is located at this site: <A 
href="http://www.memorexlive.com">www.memorexlive.com9. We recommend 
Memorex media to eliminate media issues.  However at minimum, make sure 
that you are using a Brand Name media, due to qualityconcerns with 
non-branded media. Make sure you are not using MUSIC or DA(Digital Audio) 
CD-R or CD-RW CD's because thet are not compatible with computer CD 
writers.
Scott