[ale] ftp access

[Carl Forsell]

>Have you checked whether the clients are using static IPs in their ftp
>clients or whether they are using domain names?   Have tried both.  Access
is denied on both.

>Are you blocking internal ftp inadvertently due to increased security on
your servers?  170 or 180 other sites (on this server) can ftp to their
sites.  Problem is unique to this site (which was moved to this server
recently from a server that was taken off line).  The customer cannot ftp
from their site, or from a machine in my office.

>Are your servers running ftpd or some equivalent?  Daemon providing the
service must be running. FTPD is running.

What OS are the servers running?  SUsE 6.3

May be related... if you go to a browser and type in hardyrealty.com (the
site in question) and hit enter, the name is replaced by the IP address.
This is the only site that does this.

I've tried to ftp in from both inside and outside the firewall - no
difference.

-----Original Message-----
From: Dow Hurst <dhurst at kennesaw.edu>
To: ale at ale.org
To: Carl Forsell <cforsell at roman.net>; ale at ale.org <ale at ale.org>
Date: Friday, July 07, 2000 12:39 PM
Subject: Re: [ale] ftp access


>Please be more specific:
>Have you checked whether the clients are using static IPs in their ftp
>clients or whether they are using domain names?  Simplest fix by far.
>
>Are you blocking internal ftp inadvertently due to increased security on
>your servers?  IPChains problem
>
>Are your servers running ftpd or some equivalent?  Daemon providing the
>service must be running.
>
>What OS are the servers running?
>
>How about a general rundown of your setup?
>
>Dow
>
>Carl Forsell wrote:
>>
>> I have been thrust into the "Head Tech" position with an ISP,
>> and have a problem I can not solve.
>>
>> We are running SUSE Linux and Apache.  Recently some of our
>> virtual domains have lost the ability to FTP into their sites.
>> I suspect that these are sites we moved from one server to
>> another (prior to my coming on board), but I can not verify.
>>
>> What is the process to allow customers to ftp to "their sites"???
>>
>> Thanks in advance.
>>
>> --
>> To unsubscribe: mail majordomo at ale.org with "unsubscribe ale" in message
body.
>
>--
>__________________________________________________________
>Dow Hurst                   Office: 770-499-3428
>Systems Support Specialist  Fax:    770-423-6744
>1000 Chastain Rd.
>Chemistry Department SC428  Email:dhurst at kennesaw.edu
>Kennesaw State University         Dow.Hurst at mindspring.com
>Kennesaw, GA 30144
>*********************************
>*Computational Chemistry is fun!*
>*********************************
>--
>To unsubscribe: mail majordomo at ale.org with "unsubscribe ale" in message
body.
>

--
To unsubscribe: mail majordomo at ale.org with "unsubscribe ale" in message body.