[ale] Tech support

[BHa at ixl.com]

I believe Red Hat, Calhedra, Coral and many
distribution vendors provide support/maintenance
contracts.  Linux Care is another good company whose
main purpose is to provide commercial support for 
Linux.

I think VA Linux also sells support contracts, but
not sure.

Free Linux support is great.  But in a corporate
environment, we do need to be able to point our
fingers somewhere when things have gone wrong. ;-)


Bao

-----Original Message-----
From: Pete Hardie [mailto:pete.hardie at dvsg.sciatl.com]
To: ale at ale.org
Sent: Wednesday, August 09, 2000 1:49 PM
To: ale at ale.org
Subject: Re: [ale] Tech support


Chris Champness wrote:
> 
> A colleague who works for a (very) large engineering corporation made a
> remark to me the other day when the topic of Linux came up.  He said
> that in his organization the idea of running Linux comes up from time to
> time, but the wet blankets always say "Yeah, but where are you going to
> get tech support?".  My response was that there is a lot of free support
> online.  This list is certainly one source.  However, I would like to
> send him a list of several good resources.  Any suggestions?

One point to make is that with Linux, you can get free support from
such places as ALE, and the net, while Micro$oft charges a signifcant
amount for their support.

And there are Linux support companies out there, for those who absolutely,
positively need a support contract.


-- 
Pete Hardie                   |   Goalie, DVSG Dart Team
Scientific Atlanta            |
Digital Video Services Group  |
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