[ale] I' so glad I have Red Hat support!

[Michael Morris]

I have also found Red Hat support to be worthless on the two occasions
when I was having problems with my Red Hat 4.0 installation.

John M. Mills wrote:

<SNIP>

> I thought I would share Red Hat's closeout message on my problem report,
> received today. It's a long note compared to the kernal [sic #;-)] of content,
> IMHO but it reads better that way:
> *******************************************************************************
> Received: (from support at localhost) by www.redhat.com (8.7.6/8.7.3) id TAA23260; Sat, 14 Dec 1996 19:06:47 -0500
> Received: from redhat.com (redhat.com [199.183.24.1]) by www.redhat.com (8.7.6/8.7.3) with ESMTP id TAA22688 for <support at www.redhat.com>; Sat, 14 Dec 1996 19:05:08 -0500
> Received: from mail2.redhat.com (mail2.redhat.com [199.183.24.247]) by redhat.com (8.7.4/8.7.3) with SMTP id SAA20964 for <support at lacrosse.redhat.com>; Sat, 14 Dec 1996 18:57:47 -0500
> Received: (qmail 14001 invoked by alias); 14 Dec 1996 23:56:19 -0000
> Delivered-To: support at redhat.com
> Received: (qmail 13984 invoked from network); 14 Dec 1996 23:56:16 -0000
> Received: from port58.idtslw1.idir.net (HELO hueco.idir.net) (root at 206.101.233.58)
>   by mail2.redhat.com with SMTP; 14 Dec 1996 23:53:12 -0000
> Received: from hueco.idir.net (localhost [127.0.0.1]) by hueco.idir.net (8.7.6/8.7.3) with ESMTP id PAA02512 for <support at redhat.com>; Sat, 14 Dec 1996 15:36:46 GMT
> Message-Id: <199612141536.PAA02512 at hueco.idir.net>
> X-Mailer: exmh version 1.6.9 8/22/96
> Subject: Re: [closed: ticket #1344]
> In-reply-to: Your message of "Tue, 19 Nov 1996 12:03:30 EST."
>              <199611191703.MAA12113 at bismarck.gtri.gatech.edu>
> Mime-Version: 1.0
> Content-Type: text/plain; charset=us-ascii
> Date: Sat, 14 Dec 1996 15:36:46 +0000
> Reply-To: support at redhat.com
> From: support at redhat.com
> To: john.m.mills at gtri.gatech.edu
> Status: R
> 
> Problem:
>         cmd206 cd-rom.
> Solution:
>         buy a real cd-rom.
> 
<Snip>
-- 
Ciao,
	Michael Morris
	mjm at avana.net