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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Years ago I left the hospitality industry and went to work for a company that made hotel software. I often had to explain to developers who thought they’d
came up with a “brilliant” idea that it wouldn’t work in real world hotels. Hotels by and large do little training in basics like checking people in and out so the chance they’d train staff on anything more esoteric was slim to none. Hotels also have a
fair amount of turnover so even if they do have someone who learns it all the chances that person will be around a year later are miniscule and my own observation was most folks didn’t want to learn anything new anyway. I became SME on many things including
IT systems because I made the effort to learn – not because hotels spent any effort on training.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">In the years since I’ve dealt with many end users in the various industries I’ve done IT for and have found that hotels weren’t unique in people that don’t
know and don’t really want to learn.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I often point out to other system admins that if people were better at this stuff we wouldn’t have jobs. :-)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">At some point technology becomes magic and we are the modern wizards who know the arcane words of power.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> ale-bounces@ale.org [mailto:ale-bounces@ale.org]
<b>On Behalf Of </b>Charles Shapiro<br>
<b>Sent:</b> Monday, November 28, 2016 2:50 PM<br>
<b>To:</b> Atlanta Linux Enthusiasts - Yes! We run Linux!<br>
<b>Subject:</b> [ale] Something to keep in mind.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><a href="http://boingboing.net/2016/11/28/people-really-really-suck-at.html">http://boingboing.net/2016/11/28/people-really-really-suck-at.html</a><o:p></o:p></p>
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<p class="MsoNormal">-- CHS<o:p></o:p></p>
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