<html><body><div style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000"><div><br></div><div><br></div><hr id="zwchr" data-marker="__DIVIDER__"><div data-marker="__HEADERS__"><blockquote style="border-left: 2px solid #1010FF; margin-left: 5px; padding-left: 5px; color: #000; font-weight: normal; font-style: normal; text-decoration: none; font-family: Helvetica,Arial,sans-serif; font-size: 12pt;" data-mce-style="border-left: 2px solid #1010FF; margin-left: 5px; padding-left: 5px; color: #000; font-weight: normal; font-style: normal; text-decoration: none; font-family: Helvetica,Arial,sans-serif; font-size: 12pt;"><b>From: </b>"Jerald Sheets" <questy@gmail.com><br><b>To: </b>"Atlanta Linux Enthusiasts" <ale@ale.org><br><b>Sent: </b>Monday, July 18, 2016 5:23:51 PM<br><b>Subject: </b>Re: [ale] Need Cable Modem Recommendation<br></blockquote></div><div data-marker="__QUOTED_TEXT__"><blockquote style="border-left: 2px solid #1010FF; margin-left: 5px; padding-left: 5px; color: #000; font-weight: normal; font-style: normal; text-decoration: none; font-family: Helvetica,Arial,sans-serif; font-size: 12pt;" data-mce-style="border-left: 2px solid #1010FF; margin-left: 5px; padding-left: 5px; color: #000; font-weight: normal; font-style: normal; text-decoration: none; font-family: Helvetica,Arial,sans-serif; font-size: 12pt;"><div><br class=""></div><div>I’ve had nowhere near the issues around that in the Business Class service as I did in residential class.</div><div><br class=""></div></blockquote><div><br></div><div>I'm hoping I have that luck at home.</div><div><br data-mce-bogus="1"></div><div><br data-mce-bogus="1"></div><div>Last year at our office our service would go down. It always seemed to happen during a presentation to customers, prospects, etc. You can imagine how urgent fixing it became. The SMC modem provided no data in an automated way. I wrote a program that would test the Internet via ping and then if there was failure it would web scrape that modem and look for stats. It turned out that the mode reported all was well during these events. I tested vs our network by testing from the ethernet of the modem vs our internal router connected to it. Same issues. </div><div><br data-mce-bogus="1"></div><div>The company next door moved out and the problem went away.</div><div><br data-mce-bogus="1"></div><div><br data-mce-bogus="1"></div></div></div></body></html>