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<div style="direction: ltr;font-family: Tahoma;color: #000000;font-size: 10pt;">Luckily my team reports to the same supervisor as the university networking team.&nbsp; We are also down the hall from them, so I have the option of walking down the hall and standing
 in their office.&nbsp; In their defense, our network team is actually top notch...it is navigating the ticketing system ping pong to get a ticket to them . . .<br>
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<div style="font-size:13px; font-family:Tahoma">--<br>
Allen Beddingfield <br>
Systems Engineer <br>
Office of Information Technology <br>
The University of Alabama<br>
Office 205-348-2251 <br>
allen@ua.edu <br>
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<div style="direction: ltr;" id="divRpF382954"><font face="Tahoma" color="#000000" size="2"><b>From:</b> ale-bounces@ale.org [ale-bounces@ale.org] on behalf of Jim Kinney [jim.kinney@gmail.com]<br>
<b>Sent:</b> Wednesday, April 06, 2016 6:24 PM<br>
<b>To:</b> Atlanta Linux Enthusiasts - Yes! We run Linux!<br>
<b>Subject:</b> [ale] loosing my mind<br>
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<td style="padding:3px"><span class="activity_date">2016-04-06 02:10 PM</span>&nbsp;&nbsp;<span class="user">&lt;Tier 1 support person&gt;</span><span class="fitem">&nbsp; - Changed:&nbsp;</span><span class="fitem">&nbsp;Public notes (emailed to the user)</span><span class="fitem">,&nbsp;Incident
 state</span><span class="fitem">,&nbsp;Work notes</span><img src="https://emory.service-now.com/images/s.gifx" height="16px" width="1px"></td>
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<img title="Public notes (emailed to the user)" src="https://emory.service-now.com/images/icons/comment_16.gifx">&nbsp;The port doesn't exhibit any signs of degradation. If there is anything further we can help you with, just let us know, I will leave this ticket
 open</div>
<div class="activity_field" label="Incident state" name="incident_state"><span class="activity_label">Incident state:&nbsp;</span><span class="activity_value">Work in Progress</span><span class="activity_was">&nbsp;&nbsp;was:&nbsp;</span><span class="activity_was_value">Assigned</span></div>
<div label="Work notes" style="background-color:rgb(250,250,210)"><img title="Work notes" src="https://emory.service-now.com/images/icons/worknote_16.gifx">&nbsp;--- 170.140.138.106 ping statistics ---&nbsp;<br>
857 packets transmitted, 93 received, 89% packet loss, time 856137ms&nbsp;<br>
rtt min/avg/max/mdev = 1.427/1.823/23.028/2.220 ms&nbsp;</div>
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<pre><br></pre>
<pre>As proof of everything working fine, &lt;Tier 1 support person&gt; attached a record of a ping test showing 89% packet loss.</pre>
<pre><br></pre>
<pre>I can't bang my head on my desk any more today. I'm going out for alcohol.</pre>
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<pre>-- 
James P. Kinney III

Every time you stop a school, you will have to build a jail. What you
gain at one end you lose at the other. It's like feeding a dog on his
own tail. It won't fatten the dog.
- Speech 11/23/1900 Mark Twain

http://heretothereideas.blogspot.com/
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