<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">I feel for you.<br><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">I once had to diagnose a faulty backup (as in spare bandwidth, not data) network myself. I scolded the customer's network techs, saying that if a *software* guy found your fallback network was losing 30% of its messages, you must be a poor hardware guy....<br><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Apr 6, 2016 at 7:24 PM, Jim Kinney <span dir="ltr"><<a href="mailto:jim.kinney@gmail.com" target="_blank">jim.kinney@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div><table style="font-family:Helvetica,sans-serif" cellspacing="0px"><tbody><tr><td style="padding:3px"><span>2016-04-06 02:10 PM</span> <span><Tier 1 support person></span><span> - Changed: </span><span> Public notes (emailed to the user)</span><span>, Incident state</span><span>, Work notes</span><img width="1px" height="16px"></td></tr><tr><td style="padding:0px"><span name="activity_6_div" style="display:block"><div label="Public notes (emailed to the user)" name="comments" style="background-color:rgb(245,245,245)"><img title="Public notes (emailed to the user)"> The port doesn't exhibit any signs of degradation. If there is anything further we can help you with, just let us know, I will leave this ticket open</div><div label="Incident state" name="incident_state"><span>Incident state: </span><span>Work in Progress</span><span> was: </span><span>Assigned</span></div><div label="Work notes" style="background-color:rgb(250,250,210)"><img title="Work notes"> --- 170.140.138.106 ping statistics --- <br>857 packets transmitted, 93 received, 89% packet loss, time 856137ms <br>rtt min/avg/max/mdev = 1.427/1.823/23.028/2.220 ms </div></span></td></tr></tbody></table></div><div><span><pre><br></pre><pre>As proof of everything working fine, <Tier 1 support person> attached a record of a ping test showing 89% packet loss.</pre><pre><br></pre><pre>I can't bang my head on my desk any more today. I'm going out for alcohol.</pre><span class="HOEnZb"><font color="#888888"><pre><br></pre><pre>--
James P. Kinney III
Every time you stop a school, you will have to build a jail. What you
gain at one end you lose at the other. It's like feeding a dog on his
own tail. It won't fatten the dog.
- Speech 11/23/1900 Mark Twain
<a href="http://heretothereideas.blogspot.com/" target="_blank">http://heretothereideas.blogspot.com/</a>
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