<html><head></head><body><div><table id="activity_detail.a24009f6bc26d6c0e64544c38a4437ef" class="wide" cellspacing="0px" style="font-family: Helvetica, sans-serif;"><tbody><tr class="activity_header" id="activity_a24009f6bc26d6c0e64544c38a4437ef.6_header"><td style="padding: 3px;"><span class="activity_date">2016-04-06 02:10 PM</span>&nbsp;&nbsp;<span class="user">&lt;Tier 1 support person&gt;</span><span class="fitem">&nbsp; - Changed:&nbsp;</span><span class="fitem">&nbsp;Public notes (emailed to the user)</span><span class="fitem">,&nbsp;Incident state</span><span class="fitem">,&nbsp;Work notes</span><img src="https://emory.service-now.com/images/s.gifx" width="1px" height="16px"></td></tr><tr class="activity_data"><td style="padding: 0px;"><span class="activity_update_group" id="activity_a24009f6bc26d6c0e64544c38a4437ef.6_div" name="activity_6_div" style="display: block;"><div class="activity_field" label="Public notes (emailed to the user)" name="comments" style="background-color: rgb(245, 245, 245);"><img title="Public notes (emailed to the user)" src="https://emory.service-now.com/images/icons/comment_16.gifx">&nbsp;The port doesn't exhibit any signs of degradation. If there is anything further we can help you with, just let us know, I will leave this ticket open</div><div class="activity_field" label="Incident state" name="incident_state"><span class="activity_label">Incident state:&nbsp;</span><span class="activity_value">Work in Progress</span><span class="activity_was">&nbsp;&nbsp;was:&nbsp;</span><span class="activity_was_value">Assigned</span></div><div label="Work notes" style="background-color: rgb(250, 250, 210);"><img title="Work notes" src="https://emory.service-now.com/images/icons/worknote_16.gifx">&nbsp;--- 170.140.138.106 ping statistics ---&nbsp;<br>857 packets transmitted, 93 received, 89% packet loss, time 856137ms&nbsp;<br>rtt min/avg/max/mdev = 1.427/1.823/23.028/2.220 ms&nbsp;</div></span></td></tr></tbody></table></div><div><span><pre><br></pre><pre>As proof of everything working fine, &lt;Tier 1 support person&gt; attached a record of a ping test showing 89% packet loss.</pre><pre><br></pre><pre>I can't bang my head on my desk any more today. I'm going out for alcohol.</pre><pre><br></pre><pre>-- 
James P. Kinney III

Every time you stop a school, you will have to build a jail. What you
gain at one end you lose at the other. It's like feeding a dog on his
own tail. It won't fatten the dog.
- Speech 11/23/1900 Mark Twain

http://heretothereideas.blogspot.com/
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