<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div></div><div>I had a really bad experience with them about 5 years ago. I bought a USB hub, which the site described as powered, however, when I received it, it was not powered as described. I called to ask for an RMA, which they refused. They were so sketchy and jerks about it, I took a screen grab of the site with the incorrect description, I don't know why I did this, I just had a gut feeling. </div><div><br></div><div>I waited a day to calm down, then called back, prepared to escalate as needed. After the first CSR refused my request for an RMA, I asked for a manager. After describing the issue, the manager said something like: "I'm looking at the page for that item right now and it clearly states that this device is not powered." I was shocked, pulled up the page, and sure enough, it said the device was unpowered. I pulled up my screen grab from the previous day, and it said powered.</div><div><br></div><div>Those jerks updated their site based on the issue I brought to their attention and now they were using that correction to refuse addressing my issue with the purchase. I told this to the manager, to which he responded something like: "Well I don't know what you're looking at or what you did to make it, but our site clearly states this device is not powered."</div><div><br></div><div>That is the type of company TigerDirect was to me, and I, for one, wish them only the best crop from those seeds they sewed.</div><div><br></div><div>I ended up calling American Express and resolving my dispute through them. They were much easier to work with. Since this incident I've been a happy NewEgg customer.</div><div><br></div><div>-Scott</div><div><br>On Dec 29, 2015, at 11:39 PM, Chuck Payne <<a href="mailto:terrorpup@gmail.com">terrorpup@gmail.com</a>> wrote:<br><br></div><blockquote type="cite"><div><p dir="ltr">Yes young man helping today told they are gone by mid Jan 2015, the site by Feb 2016, in fact the site as the 50%, as well.</p>
<p dir="ltr">It's really sad, because Tiger direct bought out CompUSA.</p>
<div class="gmail_quote">On Dec 29, 2015 11:06 PM, "Wolf Halton" <<a href="mailto:wolf.halton@gmail.com">wolf.halton@gmail.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large;color:rgb(32,18,77)">Chuck, <br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large;color:rgb(32,18,77)">Are they closing the online store too? <br></div></div><div class="gmail_extra"><br clear="all"><div><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><font style="background-color:rgb(255,255,255)" face="verdana, sans-serif" size="4" color="#20124d">Wolf Halton<br>Mobile/Text <a href="tel:678-687-6104" value="+16786876104" target="_blank">678-687-6104</a> <br>--<br>Expand Your Vision = Enhance Your Impact <br><a href="http://atlantacloudtech.com" target="_blank">Disaster Recovery in the Cloud</a> - <a href="http://atlantacloudtech.com" target="_blank">http://atlantacloudtech.com/</a><a href="http://cloudtech.com/disaster-recovery" target="_blank"></a></font></div><div dir="ltr"><br></div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Tue, Dec 29, 2015 at 2:50 PM, Chuck Payne <span dir="ltr"><<a href="mailto:terrorpup@gmail.com" target="_blank">terrorpup@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Well, my day started out waking up to find my primary server that is<br>
my gateway/router dead, not sure if the power supply or what, so I ran<br>
to Tiger Direct to find out that it, yes all of TigerDirect is<br>
closing, to be gone as 2/16. They told everyone shortly after<br>
Thanksgiving.<br>
<br>
So if you are in need of hardware, you might want to go there now. Not<br>
much left.<br>
<br>
--<br>
Terror PUP a.k.a<br>
Chuck "PUP" Payne<br>
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