<p dir="ltr">biz shares the same residential lines. don't even think you get priority or anything. </p>
<p dir="ltr">but support is pretty great and there is an SLA. </p>
<p dir="ltr">Sent from my mobile. Please excuse the brevity, spelling, and punctuation. </p>
<div class="gmail_quote">On Nov 11, 2015 10:50 AM, "Leam Hall" <<a href="mailto:leamhall@gmail.com">leamhall@gmail.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">On 11/11/15 10:33, Chris Fowler wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
The family is onto me about our DSL being slow for watching Netflix.<br>
Currently, I am using Atlantic Nexus DSL. Many years on this service.<br>
Support is great.<br>
<br>
I had to run up to my office last night and it was the first time in<br>
almost 2 months! I need a service that will stay up and have a SLA that<br>
provides better support techs and priority.<br>
<br>
My neighbor has Xfinity Residential so critical thinking leads me to<br>
understand that we would be sharing the same uplink and the 'Business'<br>
part of my service would be in name and support only. What I need to<br>
know is if there truly is a difference in the service. With their<br>
business package I'll pay a few dollars extra and it will not be as fast<br>
as his, but still much faster than my DSL!<br>
</blockquote>
<br>
I haven't tracked it for a while but you could do both, right? There are entry points that combine two routes, or you could just pick your path based on need. That also gives you redundancy if one company has a major glitch.<br>
<br>
Leam<br>
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</blockquote></div>