<div dir="ltr">Only for customers for whom Google is an option. . . for me in Marietta, Comcast and AT&T are my only options (and DSL isn't really an option). Google Fiber won't be an option for quite a while, if ever. I can only hope when Comcast modifies their plans to respond to Google Fiber in the areas it's available those modifications will be effective across all municipalities in the Atlanta area.</div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Jan 30, 2015 at 3:34 AM, Michael Trausch <span dir="ltr"><<a href="mailto:mike@trausch.us" target="_blank">mike@trausch.us</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hey, it'll get better. Once Google is here, they'll have two choices: behave well (improve customer service, lower rates, and faster service) or they'll lose a giant chunk of their customers and not be able to afford to. Their choice, really.<br>
<br>
If they were smart, they'd do it NOW, before Google gets here.<br>
<br>
Sent from my iPhone<br>
<div class="HOEnZb"><div class="h5"><br>
> On Jan 29, 2015, at 4:22 PM, Scott Castaline <<a href="mailto:skotchman@gmail.com">skotchman@gmail.com</a>> wrote:<br>
><br>
> Just ran into this and had to throw it in here somewhere. Just one of those it's funny but, not so funny. <a href="http://www.cbsnews.com/news/spokane-washington-woman-updates-on-comcast-ahole-debacle/" target="_blank">http://www.cbsnews.com/news/spokane-washington-woman-updates-on-comcast-ahole-debacle/</a><br>
><br>
> (yes you're reading the text for the link correct, but what was on the paper bill did not mask over any spelling.)<br>
><br>
><br>
>> On 01/04/2015 08:06 PM, Edward Holcroft wrote:<br>
>> As much as I detest them and their ways, I use their business product extensively in our regional offices. When I switched from Qwest, I increased the office bandwidth 10x for less than half the cost we were paying for a single T1 at the time. That's hard to argue against. I saved my company $150k per annum in one fell swoop. And believe me, Qwest (now Century Link) were no angels either, they f!@#ed us over to the tune of $60k through bad billing over a period of several months that slipped through the cracks ... I will NEVER touch them again. We were never able to recover the money and my company was unwilling to play hardball out of fear of getting 18 offices disconnected.<br>
>><br>
>> I guess that makes me a bit of a sell-out to the Comcast bad-boys :-( But ... it could always be be worse ...<br>
>><br>
>> ed<br>
>><br>
>> On Fri, Jan 2, 2015 at 1:19 PM, Michael H. Warfield <<a href="mailto:mhw@wittsend.com">mhw@wittsend.com</a> <mailto:<a href="mailto:mhw@wittsend.com">mhw@wittsend.com</a>>> wrote:<br>
>><br>
>> [Disclaimer]<br>
>><br>
>> I gave up on Comcast years ago. Even if they offered me twice the<br>
>> bandwidth they do now at half the price they do now, I would<br>
>> refuse. I<br>
>> got tired of all the lies they told me (multiple documented occasions)<br>
>> years ago. I can tolerate incompetence or ignorance but malice<br>
>> aforethought will not stand. I have plenty of bitching points<br>
>> with ATT<br>
>> Uverse but, at least, willful lies are not one of them...<br>
>><br>
>> That all being said...<br>
>><br>
>> [/Disclaimer]<br>
>><br>
>> The saga of Comcast using your premises and your electricity to<br>
>> promote<br>
>> THEIR wifi services is well documented. I saw this first hand<br>
>> just this<br>
>> last month where the clutter of Xfiniti public access points (on all<br>
>> possible channels) were drowning out (beaconing) the legitimate<br>
>> services<br>
>> in a residential neighborhood, making non-xfiniti services unreliable<br>
>> even within a single home where we were staying.<br>
>><br>
>> The horror stories of their so called "customer support" is also well<br>
>> documented... Safe advice is now to ALWAYS record any support<br>
>> call with<br>
>> Comcast... Latest in that saga...<br>
>><br>
>> <a href="https://www.techdirt.com/articles/20141231/01553029553/yet-another-horrible-comcast-customer-service-experience-goes-viral.shtml" target="_blank">https://www.techdirt.com/articles/20141231/01553029553/yet-another-horrible-comcast-customer-service-experience-goes-viral.shtml</a><br>
>><br>
>> Now, they are increasing your "rental fees" by 25% for the<br>
>> privilege of<br>
>> providing their "service" to their customers using your<br>
>> facilities. The<br>
>> rental fee on "their" cable modem is going up...<br>
>><br>
>> <a href="http://techcrunch.com/2014/12/31/on-comcast-buy-your-own-modem/" target="_blank">http://techcrunch.com/2014/12/31/on-comcast-buy-your-own-modem/</a><br>
>><br>
>> I still have a couple of my old DOCSIS 2 modems from the last time<br>
>> I was<br>
>> wasting my time with Comicalcast. But now, at $120 a year to rent<br>
>> their<br>
>> "we advertise our own open service from your property" modems, why is<br>
>> anyone still renting their modems? Morotola DOCSIS 3 cable modems are<br>
>> starting around $70 on Amazon? That's what? 7 MONTHS return on<br>
>> investment?!?! And you are not providing them with free<br>
>> electricity and<br>
>> facilities for their network or cluttering the air with their access<br>
>> point beacons. How do they continue to get away with this???<br>
>><br>
>> Mike<br>
>> --<br>
>> Michael H. Warfield (AI4NB) | <a href="tel:%28770%29%20978-7061" value="+17709787061">(770) 978-7061</a><br>
>> <tel:%28770%29%20978-7061> | mhw@WittsEnd.com<br>
>> /\/\|=mhw=|\/\/ | <a href="tel:%28678%29%20463-0932" value="+16784630932">(678) 463-0932</a><br>
>> <tel:%28678%29%20463-0932> | <a href="http://www.wittsend.com/mhw/" target="_blank">http://www.wittsend.com/mhw/</a><br>
>> NIC whois: MHW9 | An optimist believes we live in the<br>
>> best of all<br>
>> PGP Key: 0x674627FF | possible worlds. A pessimist is<br>
>> sure of it!<br>
>><br>
>><br>
>> _______________________________________________<br>
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>> --<br>
>> Edward Holcroft | Madsen Kneppers & Associates Inc.<br>
>> 11695 Johns Creek Parkway, Suite 250 | Johns Creek, GA 30097<br>
>> O <a href="tel:%28770%29%20446-9606" value="+17704469606">(770) 446-9606</a> | M <a href="tel:%28770%29%20630-0949" value="+17706300949">(770) 630-0949</a><br>
>><br>
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><br>
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</div></div></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature">Dylan Northrup<br>"Adversity is just change we haven't adapted ourselves to yet."<br> - Aimee Mullins</div>
</div>