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In discussing how "easy" or "hard" learning a new desk top, OS,
technology, etc. is, one element I think that has been overlooked is
TIME. Learning takes time and we all live very busy lives. When we
are busy in my organization, it is not unheard of to have 12 - 16
hours of work to do in a 8 hour day. Furthermore, when you get the
assignment, it was actually needed a week earlier. And if you think
that just because new tools have been introduced into the work
atmosphere (ei. new word processor, etc) means that you will get
more time to complete the task or even training on the new tools -
that usually isn't always the case. To get caught-up on how to save
a file or change the font for 15 minutes is a huge killer. My point
is that many people resist change because they often do not have the
time (real or perceived) to learn new skills to accomplish a task
they could already do with a previously learned skill set.<br>
<br>
For us technical people, learning a new skill/technology is a double
edge sword. We get the task done while learning new skills that add
to our skill set and marketability while having fun. For end users,
it is a single edge sword in that only a needed task has been
completed.<br>
<br>
Donald<br>
<br>
<div class="moz-cite-prefix">On 5/19/2014 4:03 PM, Jay Lozier wrote:<br>
</div>
<blockquote cite="mid:537A6387.1030701@gmail.com" type="cite">
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<font size="+1"><font face="Ubuntu">+!<br>
<br>
Jim, I think you hit the nail squarely on the head. It is
mostly attitude rather this or that desktop/application/OS is
truly more difficult than some other to use. Having used a
variety of GUI's from early Macs to know; I do not think most
about the same difficulty to learn and use. <br>
<br>
In sales, sales staff is normally taught to handle objections.<br>
<br>
<br>
</font></font>
<div class="moz-cite-prefix">On 05/19/2014 03:42 PM, Jim Kinney
wrote:<br>
</div>
<blockquote
cite="mid:CAEo=5Pz502FRf2GC4YvwKciM1MYLs5A2tUvV1ChG0nzFjPGfqg@mail.gmail.com"
type="cite">
<div dir="ltr">
<div>
<div>
<div>yep. Stupid people all the place.<br>
</div>
Not all that long ago, you had to have a PhD to _touch_ a
computer and now and yahoo living in a trailer can buy one
from Walmart.<br>
<br>
</div>
Maybe it's because I've taught adult learners in college
classes (physics and astronomy) that I know the only
difference between those that can learn new technology and
those that don't learn new technology is attitude. Every
time people get a new car, it's "different" yet they get
accustomed to it. It not because they understand more of
what's under the hood on the car than the computer. It's
very, very personal. With out understanding how to drive
that new car (where the AC control and the wipers?) they are
personally stuck at home and can't go anywhere. So they
muddle through it and commit enough brain tissue to remember
the new stuff.<br>
</div>
So if a desire to make a transition to a new desktop is high,
I'll pass along a secret: Don't help the fearful. Ask "what
did you try first?" and send them back to try some more. There
is no better teacher than personal discover.<br>
</div>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">On Mon, May 19, 2014 at 2:43 PM,
Lightner, Jeff <span dir="ltr"><<a
moz-do-not-send="true"
href="mailto:JLightner@dsservices.com" target="_blank">JLightner@dsservices.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Are
you the ONE who is tasked with transitioning
people in your organization from iPhone to Droid?
Are you the one that migrated users from Windows
95 to Windows XP or from XP to 7? If not then
being pedantic about “easy” is meaningless. You
seem to think I’m arguing that migrating to Linux
is a bad idea which I’m not. I’m arguing that
just because IT types think something is “easy”
for themselves does NOT mean it is “easy” for end
users. Arguing about the degree of “easy” is
specious at best when I’ve continually said that
it is “change” not the “specific change” that is
resisted.</span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">However,
using your example I know that KDE is NOT as
“easy” as you say because I’ve seen many a
question by Linux folks specifically about using
KDE (or Gnome or Unity or…). Even if it WERE
that “easy” to you or me it does not mean it is to
the average end user.</span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Years
ago I learned a valuable lesson when I was taking
accounting 101 in an evening class. Each class
the professor would give us things to do (e.g.
make a P&L or a balance sheet or just a simple
T chart) to be ready for the next class. Before
class several of us got together in the student
lounge and would go over the solutions we’d come
up with. Usually when they’d ask me I’d start out
by saying “It’s easy I just …”. Finally one
woman said to me “It may be ‘easy’ for a god like
you but for us mere mortals it actually takes some
effort.” Up until then it had never occurred to
me that everyone didn’t find something as logical
as double entry accounting seemed to me to be
“easy”. In fact I later found out most folks
took Accounting 2-3 times before finally eking by
with a passing grade because to them it is “hard”.</span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Another
lesson I learned was back in the days when
electronic cash registers became computerized.
One guy I worked with could NOT get the “cash
register” to work because he “didn’t know anything
about computers”. He had this attitude because
the new register had a tiny CRT screen on it. No
matter how hard I tried to explain to him that he
wasn’t actually dealing with the “computer” aspect
of it I couldn’t get through his head that it was
just as “easy” as the “cash register” he’d been
using before. (This was before touch screens so
it still used the same type of keys the old “cash
register” had and still used the hard copy guest
checks the previous register did.) </span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">There
IS a real world resistance to change and arguing
that something is “easy” because YOU think it is
does not change the fact that it may NOT be “easy”
to the individuals to whom you’re trying to push
the change.</span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a moz-do-not-send="true"
href="mailto:ale-bounces@ale.org"
target="_blank">ale-bounces@ale.org</a> [mailto:<a
moz-do-not-send="true"
href="mailto:ale-bounces@ale.org"
target="_blank">ale-bounces@ale.org</a>] <b>On
Behalf Of </b>Wolf Halton<br>
<b>Sent:</b> Monday, May 19, 2014 1:51 PM</span></p>
<div class=""><br>
<b>To:</b> Atlanta Linux Enthusiasts<br>
<b>Subject:</b> Re: [ale] Chinese government
recommendation - Linux</div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal">If they figured out an iPhone
or a Droid phone, they can figure out the Linux
desktop. It is less of a jump from XP to KDE than
from XP to Windows 7, and the Ubuntu desktop is
very similar to Win 8. Actually, I think that
there is less disruption from Windows 7 to KDE
than from Windows 7 to Windows 8 (or even 8.1). </p>
</div>
<div class="">
<div>
<p class="MsoNormal"><br clear="all">
</p>
<div>
<div>
<p class="MsoNormal"
style="margin-bottom:12.0pt">Wolf Halton<br>
<br>
--<br>
This Apt Has Super Cow Powers - <a
moz-do-not-send="true"
href="http://sourcefreedom.com"
target="_blank"> http://sourcefreedom.com</a><br>
Security in the Cloud - <a
moz-do-not-send="true"
href="http://atlantaCloudTech.com"
target="_blank">http://AtlantaCloudTech.com</a>
</p>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"> </p>
</div>
</div>
</div>
<p> </p>
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<br>
-- <br>
<div dir="ltr">-- <br>
James P. Kinney III<br>
<i><i><i><i><br>
</i></i></i></i>Every time you stop a school, you will
have to build a jail. What you gain at one end you lose at
the other. It's like feeding a dog on his own tail. It won't
fatten the dog.<br>
- Speech 11/23/1900 Mark Twain<br>
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<pre class="moz-signature" cols="72">--
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<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:jslozier@gmail.com">jslozier@gmail.com</a></pre>
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