<p>I suggest to package that pile of consumerism dung up and pay shipping to the nearest HB office with a note telling them why you are telling everyone on every mailing list why their post-sales customer support is lower quality than a used car lot.</p>
<div class="gmail_quote">On Dec 3, 2012 10:03 AM, "Neal Rhodes" <<a href="mailto:neal@mnopltd.com">neal@mnopltd.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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Hamilton Beach toaster oven now burns my cookies to a crisp. <br>
<br>
It is obvious that the thermostat, <a href="http://www.cd-thermostat.com/product/cd504.htm" target="_blank">(</a><a href="http://www.cd-thermostat.com/product/cd504.htm)" target="_blank">http://www.cd-thermostat.com/product/cd504.htm)</a> has burnt up contacts and is unrepairable. <br>
<br>
This is a $0.50 part which can be replaced in 60 seconds. Push on connectors, no soldering, bada bing, bada bang. And of course Hamilton Beach will not sell this part. <br>
<br>
It appears I could buy a container load and have it shipped from China, but given my age, I don't see ever needing that many. They have yet to respond regarding a domestic distributor. <br>
<br>
I find no sources for that part, unless somebody knows of an electrical supply house that doesn't show up on searches. This part is probably used on every Hamilton Beach toaster oven made. Thoughts?
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