<head><style>body{font-size:10pt;font-family:arial,sans-serif;background-color:#ffffff;color:black;}p{margin:0px;}</style></head><body><bugyatl@gmail.com><ale@ale.org><jim.kinney@gmail.com>I am sorry if this is OT, but I am hoping that someone in the ALE has experience in solving the following problem.<br><br>I maitain a site that is run right outside of Boston. About 600 people access the site from around the world. Starting Saturday past, the site became unreachable to over 200 users both in the United States and worldwide. The problem was most prevalent with AT&T subscribers, but that may be due to the sheer number of people who use AT&T. At first the hosting service told me that AT&T was blocking the site. However, conversations with AT&T level two tech support confirmed that it was not blocked by them. There had been some reports of SPAM, but that was traced down to the emails that can be sent out when a user forgets their password. Some systems reject emails from "Webmaster".<br><br>There seems to be a routing breakdown somewhere, A user in California did a traceroute to the system, and was able to take a snapshot of where the routing broke down. Neither AT&T nor the hosting service state that this is their responsibility to pursue. <br><br>So, how does one go about fixing a routing problem?<br><br>V/r<br><br>Bob<br></jim.kinney@gmail.com></ale@ale.org></bugyatl@gmail.com></body><pre>
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