<head><style>body{font-size:10pt;font-family:arial,sans-serif;background-color:#ffffff;color:black;}p{margin:0px;}</style></head><body><font color="#000000"><font size="2"><font face="arial,sans-serif">Definitely Saturday. Emails started pouring in, as had just published our bimonthly magazine<font size="2"> three days earlier, and users<font size="2"> who had waited until Saturday afternoon to download all of a sudden could not get t<font size="2">hrough to<font size="2"> the<font size="2"> site. I came back with the wife from an anniversary dinner, and my inbox runneth over.<br><br><font size="2">Bob</font><br></font></font></font></font></font><br><br></font></font></font>-----Original Message-----<br>>From: Brian Mathis <brian.mathis ale@betteradmin.com=""><br>>Sent: Nov 2, 2012 7:03 PM<br>>To: Atlanta Linux Enthusiasts <ale@ale.org><br>>Subject: Re: [ale] OT Routing Breakdown.<br>><br>>On Fri, Nov 2, 2012 at 5:24 PM, Bob Kruger <bkruger@mindspring.com> wrote:<br>>> I am sorry if this is OT, but I am hoping that someone in the ALE has<br>>> experience in solving the following problem.<br>>><br>>> I maitain a site that is run right outside of Boston. About 600 people<br>>> access the site from around the world. Starting Saturday past, the site<br>>> became unreachable to over 200 users both in the United States and<br>>> worldwide. The problem was most prevalent with AT&T subscribers, but that<br>>> may be due to the sheer number of people who use AT&T. At first the hosting<br>>> service told me that AT&T was blocking the site. However, conversations<br>>> with AT&T level two tech support confirmed that it was not blocked by them.<br>>> There had been some reports of SPAM, but that was traced down to the emails<br>>> that can be sent out when a user forgets their password. Some systems<br>>> reject emails from "Webmaster".<br>>><br>>> There seems to be a routing breakdown somewhere, A user in California did a<br>>> traceroute to the system, and was able to take a snapshot of where the<br>>> routing broke down. Neither AT&T nor the hosting service state that this is<br>>> their responsibility to pursue.<br>>><br>>> So, how does one go about fixing a routing problem?<br>>><br>>> Bob<br>><br>><br>>Take a look at some services that check the site from multiple<br>>locations. I use websitepulse.com and they work well and are pretty<br>>cheap.<br>><br>>Are you sure this started Saturday and not Sunday? I heard there was<br>>a little rain and some wind in that area that might have caused some<br>>issues...<br>><br>><br>>❧ Brian Mathis<br>><br>>_______________________________________________<br>>Ale mailing list<br>>Ale@ale.org<br>>http://mail.ale.org/mailman/listinfo/ale<br>>See JOBS, ANNOUNCE and SCHOOLS lists at<br>>http://mail.ale.org/mailman/listinfo<br></bkruger@mindspring.com></ale@ale.org></brian.mathis></body><pre>
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