I have a mail server on my subnet at 192.168.100.25, Public IP 25.25.25.25 DNS mapped to <a href="http://example.org">example.org</a> (This is not <a href="http://mail.example.org">mail.example.org</a> or <a href="http://smtp.example.org">smtp.example.org</a>)<br>
The mail server is Debian 6 running exim4 and though I never use a gui client to read mail from it, it is possible to send it email and those emails are forwarding to the interested parties with /home/user/.forward directives.<br>
Enter redmine. I set it up with a gmail account and it sent email properly whenever a ticket that you were connected with got updated.<br><br>Because I thought it would be better to have the support ticket data coming from the domain for which they were created, I set the redmine mail settings to use the local smtp server as MTA. Since then we have not seen an email from redmine.<br>
<br>I have tried setting the mailserver info several ways, but the first issue is that our firewall does not allow looping from a local machine to the internet to another local machine. So I couldn't just set the smtp server to <a href="http://example.org">example.org</a>. I had a bright idea and put this line into <a href="http://redmine.example.org">redmine.example.org</a>:<br>
192.168.100.25 <a href="http://example.org">example.org</a><br>Now I could telnet either the local IP or the domain and it would connect.<br>telnet <a href="http://example.org">example.org</a> 25 #or<br>telnet 192.168.100.25 25 # connected fine.<br>
ping <a href="http://example.org">example.org</a> #from <a href="http://redmine.example.org">redmine.example.org</a> returns<br clear="all">root@TICKETING-01:~# ping -c 3 <a href="http://example.org">example.org</a><br>PING <a href="http://example.org">example.org</a> (192.168.10.25) 56(84) bytes of data.<br>
64 bytes from <a href="http://example.org">example.org</a> (192.168.10.25): icmp_req=1 ttl=64 time=1.99 ms<br>64 bytes from <a href="http://example.org">example.org</a> (192.168.10.25): icmp_req=2 ttl=64 time=0.223 ms<br>
64 bytes from <a href="http://example.org">example.org</a> (192.168.10.25): icmp_req=3 ttl=64 time=0.228 ms<br><br>--- <a href="http://example.org">example.org</a> ping statistics ---<br>3 packets transmitted, 3 received, 0% packet loss, time 2000ms<br>
<br>Other machines on the network can send email through the smtp server. <br><br>I have both smtp and secure smtp available, but since the smtp operation from redmine is internal I am using port 25<br>I have tried using the Private IP instead of the domain name<br>
I have tried handling the username as <br>redmine<br><a href="mailto:redmine@example.org">redmine@example.org</a><br>redmine+<a href="http://example.org">example.org</a><br><a href="mailto:redmine@192.168.100.25">redmine@192.168.100.25</a><br>
<br>No successes, and no errors on redmine's logs.<br>I suspect this is a really simple problem, however I am just not seeing it.<br><br>-Wolf<br><br>Has anybody on the list had a similar issue with redmine?<br>-- <br>
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