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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Having worked once upon a time at software
support help desk for over 2000 sites I can tell you that many many many users
DO need to be told when the device is unplugged because it never seems to occur
to them to check that themselves.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Once upon a time I was bitching at Comcast
support for asking me to check the cable connection at the wall. I noted that once
I attached it a few years earlier I’d had no need to detach it and thought they
should check the “obvious” trouble on their end. However, just to shut them
up I did check it at the wall and to my chagrin when I touched the cable it
fell off. Apparently, over the years, vibration in the apartment complex on
that outside wall had actually caused it to unscrew itself. Sometimes even if
you are a highly skilled technical person it IS required to check the basics
before calling support. (Way to go Comcast – 1 out of 312 times isn’t bad!)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
ale-bounces@ale.org [mailto:ale-bounces@ale.org] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Jim Kinney<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, June 08, 2011
1:43 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Atlanta Linux Enthusiasts<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [ale] gnome3. I give
up.</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>You're just sounding old
and grumpy :-)<br>
<br>
I'd be happier with my appliances if the designers were forced to use things
with MY eyes or worse. Black on black may be "cool" but it's
impossible to read which button does what.<br>
<br>
And while I'm bitching about stupid appliance design, why does my TV have a
bright blue led to notify me when it's off? Except when I press the power
button, it goes off then comes back on to tell me it's on? It basically stays
on as long as the power cord supplies electrons. Do I need to be told the TV is
now plugged in?<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Wed, Jun 8, 2011 at 1:21 PM, The Don Lachlan <<a
href="http://ale-at-ale.org">ale-at-ale.org</a>@<a
href="http://unpopularminds.org">unpopularminds.org</a>> wrote:<o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>On 06/08/2011 08:20 AM,
Mike Harrison wrote:<br>
> I think we have reacheed an age where being stuck with ONE interface and<br>
> paradigm for everything is gone. That's the good news and the bad news.<br>
> Every uber-geek I meet has hacked their system into a completely<br>
> customized world that -they- like and is almost unusable to anyone else.<br>
> The interfaces for the rest of the world are evolving, some for the<br>
> better, some for the worse. We will have to sort out the good and the bad<br>
> and help it evolve more.<br>
> Out of chaos: order<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I hate fax machines. I use one _maybe_ once a year. Each time, I have
to<br>
spend five (or ten) minutes figuring out which side the page faces, how<br>
I feed multiple pages, do I dial first or after it scans, etc.<br>
<br>
Microwaves are similar, though it usually only takes a second to figure<br>
it out. Now its TVs and DVRs and phones and everything else. Mostly, I<br>
don't care what the UI is, I just want it to be consistent. No matter<br>
what microwave I use, I want to push the same buttons, in the same<br>
order, everywhere.<br>
<br>
That ONLY applies to appliances. (Applies. Appliance. Heh. Apple?)<br>
<br>
My computers are platforms for expression. My computers run a UI that is<br>
consistent for me and only me and I use the same config files no matter<br>
where I go. But that's me and I'm an extreme data point - most users<br>
treat computers as appliances and they need the same consistency I need<br>
with a fax machine.<br>
<br>
I view the chaos as bullshit created by groups/individuals who want to<br>
distinguish their product from the other one just by making it<br>
different, not better. Appliances shouldn't be unique, one microwave<br>
should work just like another. Computers (or other platforms for<br>
expression) should work the way the user wants, ignoring whatever any<br>
other user wants.<br>
<font color="#888888"><span style='color:#888888'><br>
-L</span></font><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>_______________________________________________<br>
Ale mailing list<br>
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<a href="http://mail.ale.org/mailman/listinfo/ale" target="_blank">http://mail.ale.org/mailman/listinfo/ale</a><br>
See JOBS, ANNOUNCE and SCHOOLS lists at<br>
<a href="http://mail.ale.org/mailman/listinfo" target="_blank">http://mail.ale.org/mailman/listinfo</a><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br clear=all>
<br>
-- <br>
-- <br>
James P. Kinney III<br>
<br>
As long as the general population is passive, apathetic, diverted to
consumerism or hatred of the vulnerable, then the powerful can do as they
please, and those who survive will be left to contemplate the outcome.<br>
- <i><span style='font-style:italic'>2011 Noam Chomsky</span></i><o:p></o:p></span></font></p>
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