<font face="tahoma,sans-serif">This article explains what damage people do to themselves when they give too much loyalty to a company. Best lines:<br><br>"...</font>that feeling of loyalty to a company? It completely erodes your right as
a customer. A company is only as good as its last product—especially
when they don't own up to their own mistakes. Toyota has made some of
the world's finest vehicles for the last thirty years, but it just took
one ghastly mistake to erode that trust. "<br><br><a href="http://gizmodo.com/5585072/">http://gizmodo.com/5585072/</a><br><br>As a follow-up, there's a related report of Apple censoring its support forums where people discuss Consumer Reports' failure to recommend iPhone 4:<br>
<br><a href="http://www.tuaw.com/2010/07/12/apple-drops-consumer-reports-discussion-threads-down-memory-hole/">http://www.tuaw.com/2010/07/12/apple-drops-consumer-reports-discussion-threads-down-memory-hole/</a><br>