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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We used ACT! a long time ago and migrated to SugarCRM Pro. We paid
someone to do the conversion for us. I wouldn't even want to know the PITA that
Chris is experiencing.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>ACT! is a great tool, but every version became slower to the
point of being unusable, at least for us. We're very happy with SugarCRM Pro.
It is much more functional, especially for automation and workflow, than the
free Community Edition version (SugarCRM CE).<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The only caveat is that using the SugarCRM web-based frontend
can be a serious pain, but it's still better than ACT!.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>---<br>
Puryear IT, LLC - Baton Rouge, LA - <a href="http://www.puryear-it.com/">http://www.puryear-it.com/</a><br>
Active Directory Integration : Web &amp; Enterprise Single Sign-On<br>
Identity and Access Management : Linux/UNIX technologies<br>
<br>
Download our free ebook &quot;Best Practices for Linux and UNIX Servers&quot;<br>
<a href="http://www.puryear-it.com/pubs/linux-unix-best-practices/">http://www.puryear-it.com/pubs/linux-unix-best-practices/</a><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> ale-bounces@ale.org
[mailto:ale-bounces@ale.org] <b>On Behalf Of </b>Jim Kinney<br>
<b>Sent:</b> Thursday, February 25, 2010 9:56 AM<br>
<b>To:</b> Atlanta Linux Enthusiasts - Yes! We run Linux!<br>
<b>Subject:</b> Re: [ale] SugarCRM Schema<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal style='margin-bottom:12.0pt'>ACT! is crap or is Sugar crap?
I've setup an install of Sugar and thought it was pretty OK. <br>
<br>
<br>
ACT! is a closed app, one-way door to hell.<o:p></o:p></p>

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<p class=MsoNormal>On Thu, Feb 25, 2010 at 9:01 AM, Chris Fowler &lt;<a
href="mailto:cfowler@outpostsentinel.com">cfowler@outpostsentinel.com</a>&gt;
wrote:<o:p></o:p></p>

<p class=MsoNormal>I'm working on converting ACT! 2007 to Sugar and the schema
is driving<br>
me crazy.<br>
<br>
I'm starting to wonder if a rookie designed their database or if I'm the<br>
rookie looking at it.<br>
<br>
a). &nbsp;Foreign keys have different names!<br>
<br>
<a href="http://accounts.id" target="_blank">accounts.id</a> = client.client_id<br>
<br>
WTF! &nbsp;Now I downloaded a java program to map ther database and no<br>
relation ships could be found. &nbsp;I then had the same program map a<br>
database I designed and it found all the relationships.<br>
<br>
b) &nbsp;Primary keys are chars.<br>
<br>
This one I'm not sure I understand. &nbsp;In the user table there is a<br>
primary key that is a char and can be NULL. &nbsp;Again why is this? &nbsp;In
my<br>
tables all my primary keys are integers and auto increment. &nbsp;Now I<br>
thought maybe they had an odd key so after I created the standard<br>
database I looked at the admin user and his <a href="http://users.id"
target="_blank">users.id</a> is 1. &nbsp;Looks like<br>
an integer to me!<br>
<br>
I did a test insert where I did not specify a key and it was set to<br>
NULL. &nbsp;Apparently when I import users from ACT! I'll need to keep a<br>
counter and increment that counter by 1 and set that as the key.<br>
<br>
I don't know, I'm just ranting, but their database looks like it started<br>
out as and idea and it is now too late to standardize on anything.<br>
<br>
_______________________________________________<br>
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See JOBS, ANNOUNCE and SCHOOLS lists at<br>
<a href="http://mail.ale.org/mailman/listinfo" target="_blank">http://mail.ale.org/mailman/listinfo</a><o:p></o:p></p>

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<br>
-- <br>
-- <br>
James P. Kinney III<br>
Actively in pursuit of Life, Liberty and Happiness &nbsp; &nbsp; &nbsp; &nbsp; <o:p></o:p></p>

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