<br><br><div class="gmail_quote">On Thu, Feb 18, 2010 at 3:44 PM, Michael B. Trausch <span dir="ltr"><<a href="mailto:mike@trausch.us">mike@trausch.us</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
trained to always blame the customer's wiring for any issue that<br>
comes in to the help desk that isn't something stupidly trivial like an<br>
email password reset.<br></blockquote><div><br>This was for a good reason: most of the problems for a LONG time were caused by crappy installations done by their own contractors. Ungrounded incoming connections are still very common.<br>
</div></div>-- <br>-- <br>James P. Kinney III<br>Actively in pursuit of Life, Liberty and Happiness <br><br>