Thanks for the response Jim. I agree that it seems like an issue on other end. I think the client is convinced of the same. "The problem isn't on my side, it's theirs." ;)<br><br><br><div class="gmail_quote">
On Fri, Dec 11, 2009 at 12:59 PM, Jim Kinney <span dir="ltr"><<a href="mailto:jim.kinney@gmail.com">jim.kinney@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
sound like a routing issue between client and mailserver. If no one else is having an issue then it's on their primary leg and not under your control anyway.<br><br>They need to notify their ISP of the connection problem.<br>
<br><div class="gmail_quote"><div><div></div><div class="h5">On Fri, Dec 11, 2009 at 12:46 PM, J. D. <span dir="ltr"><<a href="mailto:jdonline@gmail.com" target="_blank">jdonline@gmail.com</a>></span> wrote:<br></div>
</div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div><div></div><div class="h5">
Hey all,<br><br>A client has problems with email timing out trying to get to my incoming mailserver. The client will send several emails in a day and then one or more of them<br>time out. They get a bounce message from their provider that looks like this:<br>
<br>-----Original Message-----
<br>From: Mail Delivery Subsystem
<br>[mailto:<a href="mailto:MAILER-DAEMON@omr1.networksolutionsemail.com" target="_blank">MAILER-DAEMON@omr1.networksolutionsemail.com</a>]
<br>Sent: Wednesday, December 09, 2009 7:01 PM
<br>To: beckyr@sendersdomain<br>Subject: Warning: could not send message for past 4 hours
<br> <br> **********************************************
<br> ** THIS IS A WARNING MESSAGE ONLY **
<br> ** YOU DO NOT NEED TO RESEND YOUR MESSAGE **
<br> **********************************************
<br> <br>The original message was received at Wed, 9 Dec 2009 15:40:11 -0500
<br>from <a href="http://mail.networksolutionsemail.com" target="_blank">mail.networksolutionsemail.com</a> [205.178.146.50]
<br> <br> ----- Transcript of session follows -----
<br><<a href="mailto:bruce@ourdomain.com" target="_blank">bruce@ourdomain.com</a>>... Deferred: Connection timed out with
<br><a href="http://mailman.ourdomain.com" target="_blank">mailman.ourdomain.com</a>.
<br>Warning: message still undelivered after 4 hours
<br>Will keep trying until message is 5 hours old
<br><br>We process a lot of email and complaints like this are very uncommon. I have spoken with our T1 service provider, and network solutions and have gotten nowhere. The client has sent us several of these bounce messages and they all have the same ip 205.178.146.50. At one point I thought this might indicate the issue in one of networksolutions outgoing mail servers but I don't really know. I think if we were having problems with our incoming mail server my phone would be ringing off the hook.<br>
<br>Any ideas or suggestions on troubleshooting this?<br><br>Best regards,<br><font color="#888888"><br>J. D.<br>
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<br></blockquote></div><br><br clear="all"><br>-- <br><font color="#888888">-- <br>James P. Kinney III<br>Actively in pursuit of Life, Liberty and Happiness <br><br>
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