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Robert Coggins wrote:
<blockquote cite="mid:494878C5.6000903@cogginsnet.com" type="cite">
<pre wrap="">I like eventum a lot. We used it at my last job and I spent a bit of
time adding to it for our own needs. IRC support is fantastic as you
have direct access to the lead developer.
</pre>
</blockquote>
<br>
I'm trying to get my head around how eventum does email. <br>
I'm looking for a way that customers email an account
<a class="moz-txt-link-rfc2396E" href="mailto:support@company.com"><support@company.com></a> and a ticket gets issued immediately. We<br>
then converse over that ticket with the history going in the database.<br>
<blockquote cite="mid:494878C5.6000903@cogginsnet.com" type="cite">
<pre wrap="">
Robert
Christoper Fowler wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Warren Myers wrote:
</pre>
<blockquote type="cite">
<pre wrap="">There was a long set of answers to a similar question on
Stackoverflow: <a class="moz-txt-link-freetext" href="http://stackoverflow.com/questions/114007/free-supportticket-software">http://stackoverflow.com/questions/114007/free-supportticket-software</a>
</pre>
</blockquote>
<pre wrap="">The wiki page is amazing.
Right now I'm testing out Eventum.
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</pre>
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