<tt>On Mon, 2008-04-14 at 18:00 -0400, Frank Ivey wrote:</tt><br>
<tt><font color="#737373">> Looks to me that sf is about to die. I've got 2 months left on a 1 year</font></tt><br>
<tt><font color="#737373">> contract. As I recall (got to reread the contract tonight) there was a</font></tt><br>
<tt><font color="#737373">> cancellation fee for terminating service before the contract period of</font></tt><br>
<tt><font color="#737373">> 12 months ended.</font></tt><br>
<tt><font color="#737373">> </font></tt><br>
<tt><font color="#737373">> So the question is, given sf current state of affairs, what is the</font></tt><br>
<tt><font color="#737373">> precedent for canceling a contract early for non-performance on SF's</font></tt><br>
<tt><font color="#737373">> part without having to pay an early cancellation fee?</font></tt><br>
<tt><font color="#737373">> </font></tt><br>
<br>
<tt>Hi,</tt><br>
<br>
<tt>I have been trying to cancel my Speedfactory service since December</tt><br>
<tt>27th. I was told a 30 day max for getting billed after sending a</tt><br>
<tt>cancellation notice to <a href="mailto:contracts@speedfactory.net">contracts@speedfactory.net</a>. I have never received</tt><br>
<tt>a response to any email sent to that address. I have followed that up</tt><br>
<tt>with two more emails to the same address.I have called Speedfactory two</tt><br>
<tt>or three times so far and they say they have sent a message directly to</tt><br>
<tt>the CA office that handles this and that I would receive a call from</tt><br>
<tt>them in the next few minutes. Never a callback from anyone. And I am</tt><br>
<tt>still getting billed at the end of every month for the service. I was</tt><br>
<tt>trying to be "nice" and play by the rules to avoid any issues. I hope</tt><br>
<tt>you have better luck than I have. I was a Speedfactory customer since</tt><br>
<tt>DirectTV DSL died in 2002.</tt><br>
<br>
<br>-- <br>Jim Seymour<br><a href="http://www.wingbarscafe.com">www.wingbarscafe.com</a>