My employer, NIIT USA (http://www.niitusa.com) is beginning research into
the CRM (Customer Relationship Management) software market and a colleague
and I attended Microsoft's CRM conference yesterday. We listened to some
speakers and talked to all the vendors present at their booths. I scored a
total of five demo CDs from the vendors and when I returned to the office
late yesterday afternoon, I wanted to make the CDs available to my manager
and the rest of the office. Knowing this and the subject of the message,
you can probably tell where this is going!
Sitting on the floor behind me making whooshing and occasional clattering
sounds are two Linux systems. The more powerful and capacious of the two is
a Pentium/200MMX Packard Bell with a single 4GB IDE drive. Copying from
this machine's own CD-ROM drive as well as the one in the other Linux
machine and the one in my Win98 laptop, I arranged the contents of all five
CDs within a public read-only Samba share and tested the demos. All of them
- whether based on full-motion video and audio or HTML - worked perfectly
when executed on the Win98 laptop, and the videos don't even skip.
I did up a mail message in Outlook, supplying the paths to the necessary
files for each of the five demos. Outlook makes links out of typed paths,
so all that recipients of the mail message had to do was click on the links
shown, respond "Open it" when asked, sit back, and watch. I sent the
message out to several people and I have gotten positive responses back. At
the bottom of my message, as a P.S., I wrote "These demos are brought to you
via Linux/Samba."
Ours is a primarily Microsoft-based organization, but there are several
people who are more than passingly familiar with Linux and of those, there
are a small handful besides me who actually operate Linux systems. The
awareness is growing.
- Jeff
P.S. Regarding the CRM conference, I expected that no vendor would have
been allowed in the door unless their products were 100% MS-based and
MS-only. It turned out that that was not the case, although I remember 3-4
that seemed to exist only in the world of NT/IIS/SQL Server. Others had
Oracle and/or Sybase interoperability and one claimed that their product
could use any Web server and ODBC-compliant database server. None
volunteered any capability or intent of capability w.r.t. Linux and I
stopped short of asking for political reasons.
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