I'd tell them that since everyone else's SCSI works just fine so they
can either send you a software *workaround* for free or you're sending
their defective hardware back for a refund and will buy their
competitor's working equipment.
Trying to gough you $100 is unreasonable.
Bob Toxen
http://www.cavu.com
Fly-By-Day Consulting, Inc. "Don't go with a fly-by-night outfit!"
Quality Linux & UNIX software consulting since 1990.
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