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<p class="MsoNormal"><span style="font-size:11.0pt">Hello fellow Linux enthusiasts!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I just recently moved to Atlanta after having lived in the Northeast for the past ~15 years. Prior to that, I lived in FL where I started the Jacksonville Linux Users Group. I’m reaching out to see if anyone
is interested in working for Amazon Web Services. We have a variety of roles available in Atlanta, including the Technical Account Manager role on my team. If you are interested in this role or would like more info, feel free to contact me directly.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><a href="https://www.amazon.jobs/en/jobs/353035">https://www.amazon.jobs/en/jobs/353035</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:13.5pt;font-family:"Times New Roman"">DESCRIPTION<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Times New Roman"">As an increasing number of large enterprises move their critical systems to the cloud, we are in need of high-powered technical talent
to help our largest customers navigate the operational challenges of cloud computing. You will work one-on-one with our top-tier customers, supporting both the software development lifecycle for cloud services and management of active services.<br>
<br>
In this role, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of Amazon Web Services (including Amazon EC2, Amazon S3, Amazon DynamoDB & RDS databases, Amazon CloudFront CDN, and many more) within organizations
ranging from new start-ups to large enterprise customers. You must possess customer facing skills that enable you to represent AWS well within a customer’s environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices,
and risk management. You should also have a demonstrated ability to think strategically about business, product, and technical challenges as you help our customers take advantage of the efficiencies, cost savings and quick innovation available only in the
cloud.<br>
<br>
As a Cloud Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business critical applications. You will get your hands dirty, troubleshooting application,
network, database, and architectural challenges using a suite of internal AWS tools as well as your existing knowledge and toolkits. You will work hand-in-hand with senior executives on opportunities to improve your customers’ IT landscape. You will work across
customer organizations to ensure customers’ applications are well designed and scale to the needs of the world’s largest events e.g., the Super Bowl, the World Cup and the Olympics. In this role, you will also act as the voice of the customer within AWS to
escalate problems and to drive prioritization of business needs for our customers.<br>
<br>
Every day will bring new and exciting challenges on the job while you:<br>
<br>
· Engage with Director and C-Level executives to understand business needs</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Assist in Design/Architecture of AWS and hybrid cloud solutions</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Help Enterprises define IT and business processes that work well with cloud deployments<br>
· Work hands-on with customer engineering teams to develop, migrate, and debug application issues</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Troubleshoot technical issues and drive issue escalation with AWS Service teams</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Leverage knowledge of your customers’ environments to assist support engineers and service teams in better serving your customers<br>
· Complete analysis and present periodic reviews of operational performance to customer leadership</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Make recommendations on how new AWS offerings fit in the company architecture<br>
· Champion and advocate for customer requirements within AWS (be their voice)</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Participate in customer requested meetings (onsite or via phone)</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Know and use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns<br>
· Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Work with some of the leading technologists around the world<br>
· Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:13.5pt;font-family:"Times New Roman"">BASIC QUALIFICATIONS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Times New Roman"">· 7+ years design/implementation/operations/consulting experience of distributed applications<br>
· 2+ years hands-on systems administration / networking / troubleshooting</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Previous customer facing experience as a technical lead</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Exceptional customer focus and bias for action</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Candidates must have excellent oral and written communication skills</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Bachelor’s Degree in Computer Science, Math, or related discipline required or equivalent work experience.</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Be mobile and travel to client locations as needed</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">Deep experience in one or more of the following areas:</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Software design or development</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Content Distribution / CDN<br>
· Scripting / Automation</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Database Architecture</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· IP Networking</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· IT Security</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· BigData / Hadoop</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Systems Administration (Linux and/or Windows)</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Operations Management</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Service Oriented Architecture<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:13.5pt;font-family:"Times New Roman"">PREFERRED QUALIFICATIONS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Times New Roman"">· 10+ years IT/Technical Industry experience<br>
· Experience with AWS service offerings</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Experience working directly with Enterprise customers</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· MBA or advanced degree</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Technical Program or Project Management experience</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Ability to manage multiple tasks and projects in a fast-moving environment<br>
· Demonstrated ability to adapt to new technologies and learn quickly</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Presentation skills; high degree of comfort with both large and small audiences</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">· Strong written communication skills; this role will require the creation of content such as whitepapers and other written deliverables<br>
· High level of comfort communicating effectively across internal and external organizations</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">Working knowledge of development methodologies in one or more than of the following languages:</span><span style="font-family:MingLiU"><br>
</span><span style="font-family:"Times New Roman"">o .NET<br>
o C++<br>
o Java<br>
o PHP<br>
o Perl<br>
o Python<br>
o Ruby on Rails<o:p></o:p></span></p>
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