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<p class=MsoNormal><span style='color:black'>Option Wireless has the position
below open in our Alpharetta office (right by North Point Mall).<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:black'>The position is a customer support
engineering role that requires strong experience with Linux and IP networking.
Knowledge of OpenWRT would be a plus.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:black'>Anyone who is interested in
discussing the position further should contact me at my email address below.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:black'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:black'>Ray Octaviano<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:black'>Head of Sales, U.S.<o:p></o:p></span></p>
<p class=MsoNormal><a href="mailto:r.octaviano@option.com">r.octaviano@option.com</a><o:p></o:p></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>>>>>>>>>>>>
Position details
>>>>>>>>>>>>>>>>>>>>>>>><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>About Option<o:p></o:p></span></b></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Option® is a global leader in wireless
technology, focused on the design, development and manufacture of<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>innovative solutions that provide businesses
and consumers with high-quality wireless broadband access to the<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Internet, anywhere, anytime.<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Our products are used across the globe. The
world’s leading mobile telecom operators ensure their consumer and<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>professional customers enjoy high quality
wireless Internet access with our Data cards, USB modems and wireless<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Routers. The world’s top manufacturers of PCs
and consumer electronics incorporate our high-performance<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Embedded wireless modules into their laptops
and other consumer electronics. <o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>A pioneer in wireless data communications
since 1986, Option is headquartered in Leuven, Belgium. Our Research<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>& Development is carried out in Leuven,
Belgium. Our ISO 9001 production engineering and logistics facility is in<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Cork, Ireland. We also have sales offices in
Europe, US, Asia, Japan and Australia.<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Option has established an impressive
reputation for creating innovative products that enhance the performance<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>and functionality of wireless communications.
In fact since our inception we have achieved no less than 21 world<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>firsts in wireless Internet access.<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><a href="http://www.option.com">http://www.option.com</a><o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Our Offer<o:p></o:p></span></b></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Option provides a work environment that
stimulates people to do more than just a job. We encourage people to<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>acquire new skills and help them to work as a
coherent team. We stimulate employees’ creativity, give employees<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>the unique opportunity to gain experience
within an agile company, take responsibility and be part of a dynamic<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>work environment. We reward employees in a
fair and balanced way recognizing their contribution, added value,<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>skills and competencies.<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:8.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>For the expansion of our North American
Support Team we are currently looking to fill the position of:<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><b><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></b></p>
<p class=MsoNormal style='text-autospace:none'><b><span style='font-size:12.0pt;
font-family:"Arial","sans-serif"'>SYSTEM ENGINEER<o:p></o:p></span></b></p>
<p class=MsoNormal style='text-autospace:none'><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>Responsibilities<o:p></o:p></span></b></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>The North America Sales Team consists of a
group of very dedicated sales and technical support personnel for our<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>North American customers. The North America
Team is the first team in the world to launch the Option CloudGate<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>M2M Gateway product. As the first geography
to launch the product, North America will lead the rest of the<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>company in forming partner alliances, defining
the best opportunities for the product, and providing a model for<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>other geographies to emulate. As a System
Engineer, you would be responsible for supporting customers in<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>resolving their technical issues with the
CloudGate. You will also support hardware and software partners that are<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>developing their own solutions for use with
the CloudGate. The position requires collaboration internationally with<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>our technical and product management teams in
Europe as well as locally with sales and support colleagues in<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>North America. This position reports to the
Head of Sales, U.S. The tasks will consist primarily of:<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:.5in;text-autospace:none'><span
style='font-size:10.0pt;font-family:Symbol'>· </span><span style='font-size:
10.0pt;font-family:"Arial","sans-serif"'>Technical Support for Option customers
in North America<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Support hardware and
software issue problem determination and resolution for CloudGate<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-indent:.5in;text-autospace:
none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>M2M
Gateway product and other assigned products.<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Find work around
solutions for issues that provide short term relief for the customer until a<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-indent:.5in;text-autospace:
none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>longer
term resolution can be implemented.<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Work with Option
sales team to define issue prioritization<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Respond to customers
technical questions in a timely manner<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Responsible for
providing Release notes, procedures, manuals, and reports as required<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Ensure proper setup
and configuration for desired application<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Bug tracking and
resolution<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Use logging tools to
collect data necessary for root cause analysis of issues<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Apply and verify
effectiveness of fixes made to firmware, drivers, and applications<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Onsite analysis and
follow up of complex technical problems in close cooperation with Option<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-indent:.5in;text-autospace:
none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Engineering
and external suppliers<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:.5in;text-autospace:none'><span
style='font-size:10.0pt;font-family:Symbol'>· </span><span style='font-size:
10.0pt;font-family:"Arial","sans-serif"'>Technical support for software and
hardware development community<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Support key software
and hardware partners in integrating their solutions into the CloudGate device<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Assist software
partners in packaging and setting for distribution their solutions<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Moderate and answer
questions on the developer community message board<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:.5in;text-autospace:none'><span
style='font-size:10.0pt;font-family:Symbol'>· </span><span style='font-size:
10.0pt;font-family:"Arial","sans-serif"'>General<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Field testing, IOT
and use of protocol simulators<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Clear and correct
reporting on the technical status of the projects<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:1.0in;text-autospace:none'><span
style='font-size:10.0pt;font-family:"Courier New"'>o </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Occasionally prepare
and conduct training for customers and local representatives for first line support<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:.5in;text-autospace:none'><span
style='font-size:10.0pt;font-family:Symbol'>· </span><span style='font-size:
10.0pt;font-family:"Arial","sans-serif"'>Other duties as assigned<o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt;
font-family:Symbol'>· </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Travel
requirements of < 25%</span><span style='color:#1F497D'><o:p></o:p></span></p>
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