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<div class="WordSection1">
<p class="MsoNormal" align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center;line-height:normal">
<b><span style="font-size:14.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">UNIX Production Control Engineer (Linux/Solaris)<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:normal">
<b><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Send resumes to
<a href="mailto:bshepard@resolution-tech.com">bshepard@resolution-tech.com</a><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:normal">
<b><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Location - Perimeter/Dunwoody<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:normal">
<b><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Industry - Telecommunications<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:normal">
<b><u><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">POSITION OVERVIEW:</span></u></b><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black"><br>
The UNIX Production Control Administrator is responsible for troubleshooting UNIX production-related Infrastructure issues as well as the research, development and documentation of standards and methodologies used to enhance the existing client services UNIX/Oracle
environment. He/she must be able to view the environment from tactical and strategic perspectives. Activities require interaction with application software and operating systems to diagnose, resolve and document technology-based issues. The employee in this
position also assists in the maintenance and testing of network servers (UNIX), Oracle production databases, and associated equipment. The position's responsibilities require independent analyses, communication and problem solving. Work is performed with little
supervision and requires initiative and judgment.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b style="mso-bidi-font-weight:normal"><u><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">MUST HAVE:<o:p></o:p></span></u></b></p>
<p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">3+ years of UNIX experience (any combination of Solaris, HP-UX, Red Hat is acceptable) within UNIX support or as a UNIX administrator<b style="mso-bidi-font-weight:normal"><u><o:p></o:p></u></b></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Extensive SQL and database troubleshooting/support abilities<b style="mso-bidi-font-weight:normal"><u><o:p></o:p></u></b></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Solid troubleshooting skills and a sense of urgency<b style="mso-bidi-font-weight:normal"><u><o:p></o:p></u></b></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Solid Shell Scripting Experience (PERL is a plus) –
</span><span style="font-family:"Arial","sans-serif";color:black">this person will maintain and employ UNIX shell script templates but should also be comfortable “blazing his own trail” and writing new scripts, too. The UNIX shell scripts will accomplish tasks
like automating processes for ftp, <span class="SpellE">pgp</span> encrypt, and zip files, open oracle SQL session and execute oracle packages.
</span><b style="mso-bidi-font-weight:normal"><u><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black"><o:p></o:p></span></u></b></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b style="mso-bidi-font-weight:normal"><u><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black"><o:p><span style="text-decoration:none"> </span></o:p></span></u></b></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b style="mso-bidi-font-weight:normal"><u><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">PREFERRED:</span></u></b><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black"><o:p></o:p></span></p>
<p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">4 year degree<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Experience with support of Oracle 10G (any experience with Oracle 11G or Oracle RAC is a plus, but not required)<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Experience with FTP and OLTP processes<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Experience with Control M or other job/UNIX batch scheduling software is a plus<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b><u><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">RESPONSIBILITIES:</span></u></b><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Respond to problem tickets within service level agreement timeframes.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Using technical knowledge, triage problem tickets and assign to appropriate engineering or environment support personnel if unable
to solve problem personally in a timely manner. <o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Advanced problem management skills in identifying trends and providing information that can be used to eliminate recurring problems.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Prioritize problem and enhancement request queue to satisfy end user requirements within service level agreements.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Set standards of excellence for routine operations and problem resolution across platforms.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Develop and track meaningful analytics for the production support and change management teams.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Assist in the transition of new IT processes and systems from development to a production environment.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Report to management and users on project progress, problems and need for changes.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Assist in the development of change control policies and processes.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Maintain a broad knowledge of technical troubleshooting tools and resources.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Participates in professional development activities as appropriate.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Identify and document problem resolutions and incorporate into a knowledgebase system.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:6.8pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Advanced ability to look at data and identify recurring patterns.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="text-indent:-.25in;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol;mso-fareast-font-family:Symbol;mso-bidi-font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">Strong ability to communicate effectively orally and in writing.</span><span style="font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle"><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black"><o:p> </o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto"><span style="font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black">For consideration, please email your most updated MS Word resume to:
<b style="mso-bidi-font-weight:normal">bshepard@resolution-tech.com</b></span><span style="font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></p>
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