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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hello,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Internap Network Services has an employment opportunity requiring Linux experience. Take a look at the job description listed below. If you are interested, please contact me at the information provided at the end of this email. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal align=center style='text-align:center'><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Sr. IT Systems Engineer (Corporate)<o:p></o:p></span></b></p><p class=MsoNormal align=center style='text-align:center'><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Internap Network Services<o:p></o:p></span></b></p><p class=MsoNormal align=center style='text-align:center'><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Atlanta, GA<o:p></o:p></span></b></p><p class=MsoNormal align=center style='text-align:center'><span style='font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><h2>JOB MISSION<o:p></o:p></h2><p class=MsoBodyText>Internap Sr. IT Systems Engineers are responsible for first, second and third-level troubleshooting and problem resolution of staff computing issues. IT Systems Engineers are also accountable for defining desktop architecture, environment and network management strategies; managing hardware, software, and desktop management standards and strategies, as well as mentoring other technical support analysts. IT Systems Engineers are responsible for investigating and managing data security on mobile devices.<o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><h2>JOB DESCRIPTION<o:p></o:p></h2><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Strong technical skills supporting desktops, laptops, Blackberry/Treos and other mobile PDA/phone devices, video conferencing, and various other hardware. Strong XP. Strong knowledge of Windows NT, 2000, 2003 server. Basic knowledge of UNIX/Linux is required. Support Microsoft core products, McAfee, Clarus, FRx, Oracle financials, Ghost, XoftSpy and Hardcat. Experienced with Internet services such as DNS, email services, HTTP, etc. Networking/server experience is a plus. Experience in supporting all wireless technologies. Organized and good communication and documentation skills required. Great customer interfacing skills. Ability to resolve remote support issues using remote control tools is required. Organized and have excellent time management skills. Project management experience desired. Ability to work off hours may be necessary. Dependability and being on time is crucial to this customer-driven position.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><h2>SUMMARY OF KEY RESPONSIBILITIES<o:p></o:p></h2><p class=MsoBodyText>Responsibilities include, but are not limited to the following: % of Time:<o:p></o:p></p><ol style='margin-top:0in' start=1 type=1><li class=MsoNormal style='mso-list:l2 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Provide 1<sup>st</sup>/2<sup>nd</sup>/3<sup>rd</sup>-level support for local and remote 35%<o:p></o:p></span></li></ol><p class=MsoNormal style='margin-left:.25in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>staff computing issues<o:p></o:p></span></p><ol style='margin-top:0in' start=2 type=1><li class=MsoNormal style='mso-list:l2 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Design and manage the implementation of desktop 25%<o:p></o:p></span></li></ol><p class=MsoNormal style='margin-left:.25in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Strategies, including projects such as system transitions,<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.25in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Mail services, Ghost image updates, and mass upgrades.<o:p></o:p></span></p><ol style='margin-top:0in' start=3 type=1><li class=MsoNormal style='mso-list:l2 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Develop and manage the documentation of systems, 10%<o:p></o:p></span></li></ol><p class=MsoNormal style='margin-left:.25in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>software, and processes.<o:p></o:p></span></p><ol style='margin-top:0in' start=4 type=1><li class=MsoNormal style='mso-list:l2 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Perform server management including building and 5%<o:p></o:p></span></li></ol><p class=MsoNormal style='margin-left:.25in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>maintenance performance optimization. Also includes monthly<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.25in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Server audits for Sarbanes Oxley requirements.<o:p></o:p></span></p><ol style='margin-top:0in' start=5 type=1><li class=MsoNormal style='mso-list:l2 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Monitor, analyze, and recommend process improvements 5%<o:p></o:p></span></li><li class=MsoNormal style='mso-list:l2 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Setup, deploy, and test new desktops and notebook systems.<o:p></o:p></span></li></ol><p class=MsoNormal style='margin-left:.25in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Maintain existing desktop, notebook and Windows server hardware. 10%<o:p></o:p></span></p><ol style='margin-top:0in' start=7 type=1><li class=MsoNormal style='mso-list:l2 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Perform general system administration duties for account 5%<o:p></o:p></span></li></ol><p class=MsoNormal style='margin-left:.25in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>setup, email, etc.<o:p></o:p></span></p><ol style='margin-top:0in' start=8 type=1><li class=MsoNormal style='mso-list:l2 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Process exits and new hires according to Help desk procedures. 5%<o:p></o:p></span></li></ol><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><h2>QUALIFICATIONS & EXPERIENCE<o:p></o:p></h2><ol style='margin-top:0in' start=1 type=1><li class=MsoNormal style='mso-list:l1 level1 lfo2'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Demonstrated experience installing and troubleshooting Windows 98/2000/XP and Windows NT/2000/2003 server, and common applications<o:p></o:p></span></li></ol><p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>8 years – M<o:p></o:p></span></b></p><ol style='margin-top:0in' start=2 type=1><li class=MsoNormal style='mso-list:l1 level1 lfo2'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Experience with PC hardware components and their upgrades.<o:p></o:p></span></li></ol><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <b>8 years – M</b><o:p></o:p></span></p><ol style='margin-top:0in' start=3 type=1><li class=MsoNormal style='mso-list:l1 level1 lfo2'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Working knowledge of UNIX/Linux systems<o:p></o:p></span></li></ol><p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>1 year - M<o:p></o:p></span></b></p><ol style='margin-top:0in' start=4 type=1><li class=MsoNormal style='mso-list:l1 level1 lfo2'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Experience with Internet services (DNS, email, HTTP, etc.)<o:p></o:p></span></li></ol><p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>5 years – M<o:p></o:p></span></b></p><ol style='margin-top:0in' start=5 type=1><li class=MsoNormal style='mso-list:l1 level1 lfo2'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Experience with LAN/WAN topologies and equipment.<o:p></o:p></span></li></ol><p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>5 years - HD<o:p></o:p></span></b></p><ol style='margin-top:0in' start=6 type=1><li class=MsoNormal style='mso-list:l1 level1 lfo2'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Familiarity with TCP/IP routing and network design.<o:p></o:p></span></li></ol><p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>5 years – M<o:p></o:p></span></b></p><p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></b></p><h2>M – Mandatory, HD = Highly Desirable, D = Desirable<o:p></o:p></h2><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>KEY KNOWLEDGE,SKILLS, ABILITIES<o:p></o:p></span></b></p><ol style='margin-top:0in' start=1 type=1><li class=MsoNormal style='mso-list:l0 level1 lfo3'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Demonstrated customer service experience <b>M</b><o:p></o:p></span></li><li class=MsoNormal style='mso-list:l0 level1 lfo3'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Demonstrated troubleshooting/problems solving experience <b>M</b><o:p></o:p></span></li></ol><p class=MsoNormal style='margin-left:.25in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>on server and desktop level.<o:p></o:p></span></p><ol style='margin-top:0in' start=3 type=1><li class=MsoNormal style='mso-list:l0 level1 lfo3'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Ability to think creatively and to speak and write clearly, <b>M</b><o:p></o:p></span></li></ol><p class=MsoNormal style='margin-left:.25in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Particularly in effectively communicating technical ideas and <o:p></o:p></span></p><p class=MsoNormal style='margin-left:.25in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>concepts to staff, in person or by phone.<o:p></o:p></span></p><ol style='margin-top:0in' start=4 type=1><li class=MsoNormal style='mso-list:l0 level1 lfo3'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Demonstrated project management experience <b>M</b><o:p></o:p></span></li><li class=MsoNormal style='mso-list:l0 level1 lfo3'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Associate degree in computer science, mathematics, the <b>D</b><o:p></o:p></span></li></ol><p class=MsoNormal style='margin-left:.25in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Sciences, engineering or other related technical fields<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></b></p><h2>M – Mandatory, HD = Highly Desirable, D = Desirable<o:p></o:p></h2><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><h2>HARDWARE/SOFTWARE/TECHNICAL EXPERIENCE<o:p></o:p></h2><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>INTERMEDIATE ADVANCED BASIC NONE<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Windows Operating Systems: Installation of Windows 98/2000/XP, Windows NT/2000/2003 server. Support and troubleshooting of OS, networking, file sharing, email and common applications. Registry editing and other performance tuning. Solid PC hardware configuration and installation.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <b><o:p></o:p></b></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></b></p><p class=MsoBodyText>UNIX/Linux-based operating systems: Paging and swapping. Inter-process communication. Devices and device drivers. File system concepts. Performance analysis and tuning. Monitoring of CPU load and paging. FSCK utility. Execution of RC stop/start scripts.<o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <b><o:p></o:p></b></span></p><p class=MsoBodyText>Routing: RIP. OSPF. BGP. Access lists. Filters. AS- Path controls.<o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <b><o:p></o:p></b></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></b></p><p class=MsoBodyText>TCP/IP network management tools. Ping. Traceroute. DNS. FTP. Telnet/SSH. SMTP. ICMP.<o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <b><o:p></o:p></b></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></b></p><p class=MsoBodyText>High speed networking technologies. 10/100/1000 base XX Ethernet. FDDI. ATM. SONET. DS-1. DS-3. Frame Relay. HDLC. PPP. Wireless.<o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> <b><o:p></o:p></b></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></b></p><p class=MsoBodyText>Cabling: Fiber, including multi-mode and single mode applications. Twisted pair, specifically cat 5 as applied to RJ-45 specification. Serial cabling technology including v.35 and RS-232. DSX panel cross-connect. Cabling systems maintenance and troubleshooting.<o:p></o:p></p><p class=MsoBodyText> <b><o:p></o:p></b></p><p class=MsoBodyText>While the mandatory requirements for this position are limited to solid PC, Windows 98/2000/XP, Linux (or other UNIX) support skills, and networking skills, leadership and visionary skills, time management and dependability are also desired and will be differentiating factor in considering candidates. In addition, candidate must be able to lift at least 50 pounds and work in various environments.<o:p></o:p></p><p class=MsoBodyText><b><o:p> </o:p></b></p><p class=MsoNormal style='margin-left:.25in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Thank you,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Marilyn Jackson<o:p></o:p></p><p class=MsoNormal>Talent Acquisition<o:p></o:p></p><p class=MsoNormal>Internap Network Services<o:p></o:p></p><p class=MsoNormal>PH: (404) 302-9793<o:p></o:p></p><p class=MsoNormal>Email: mjackson@internap.com<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>