Someone may be interested in this position.....<br><br><div class="gmail_quote">---------- Forwarded message ----------<br>From: <b class="gmail_sendername">Ashutosh Baranwal</b> <span dir="ltr"><<a href="mailto:Ashutosh@primussoft.com">Ashutosh@primussoft.com</a>></span><br>
Date: Tue, Jul 13, 2010 at 11:18 AM<br>Subject: Urgent need for Sr Production Support Specialist -1 year contract to hire position in Atlanta, GA with Cox<br>To: <a href="mailto:jim.kinney@gmail.com">jim.kinney@gmail.com</a><br>
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<div dir="ltr"><font size="2" face="Verdana" color="#000000"><span style="font-family: Verdana; color: black; font-size: 10pt;"><b>Hello Jim,</b></span></font></div></div>
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<div dir="ltr"><font size="2" face="Verdana" color="#000000"><span style="font-family: Verdana; color: black; font-size: 10pt;"><br>Hope you're doing great!<br> <br><span style="font-family: Verdana;">Our direct client <b>Cox Communications</b> needs <span style="font-family: Arial; color: black; font-size: 10pt;"><font face="Verdana">Sr Production Support Specialist</font></span><span style="font-family: Arial; color: black; font-size: 10pt;"><font face="Verdana"> for 1 year contract to hire </font></span></span><span style="font-family: Verdana;">position in </span><span><span><span><span>Atlanta, GA</span></span>.</span></span><br>
<b><br></b>Below are the details of this job, please go through it. If you’re interested, please reply with a MS Word copy of your resume and answer the questionnaire that follows.<br> </span></font></div></div>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span>Job Title: <span style="font-family: Arial; color: black; font-size: 10pt;"><font face="Verdana"><b>Sr Production Support Specialist</b></font></span></span></p>
<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span><span style="font-family: Arial; color: black; font-size: 10pt;"></span></span><span><span style="font-family: Arial; color: black; font-size: 10pt;"></span></span><span style="font-family: Verdana; color: black; font-size: 10pt;">Duration<b><span style="font-family: Verdana;">: 1 year contract to hire</span></b></span></p>
<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; color: black; font-size: 10pt;">Location: <span style="font-family: Verdana;"><span style="font-family: Arial; color: black; font-size: 10pt;"><font face="Verdana"><b>Atlanta, GA 30328</b></font></span></span></span></p>
<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; color: black; font-size: 10pt;"><span style="font-family: Verdana;"><span style="font-family: Arial; color: black; font-size: 10pt;"><b><font face="Verdana"></font></b></span></span></span> </p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">JOB TITLE: <span> </span>Sr Production Support Specialist</span></p>
<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">REPORTS TO:<span> </span>Manager, Enterprise Application Support – Network Management Tools</span></p>
<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">POST DATE:<span> </span>July 12, 2010</span></p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">OVERVIEW:</span></p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">The Production Support Specialist is responsible for the implementation and maintenance of production network management applications and reporting systems.<span> </span>The person filling this role serves as support in responding to and diagnosing production support problems, interacts effectively with internal customers and appropriate system vendors to conduct necessary research to resolve issues, ensures documentation standards and procedures for operations are in place, actively seeks and evaluates opportunities for process improvement, performs systems and applications maintenance.<span> </span>The position requires strong technical skills, strong communication skills, and network management experience.</span></p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">This position will focus on the implementation and on-going support of <b>IP Detail Record (IPDR) by Applied Broadband</b>.<span> </span>IPDR provides information about <a title="Internet
Protocol" href="http://en.wikipedia.org/wiki/Internet_Protocol" target="_blank"><span style="color: windowtext; text-decoration: none;">Internet Protocol</span></a> (IP)-based service usage and other activities that can be used by <a title="Operational Support Systems" href="http://en.wikipedia.org/wiki/Operational_Support_Systems" target="_blank"><span style="color: windowtext; text-decoration: none;">Operational Support Systems</span></a> (OSS) and Business Support Systems (BSS).</span></p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">POSITION RESPONSIBILITIES: </span></p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">Provides application support; installs, configures upgrades, troubleshoots, monitors, and maintains software and hardware for network management applications.</span></p>
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<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Maintain, support, troubleshoot, resolve, and repair issues within existing NMS tools independently or with minimal assistance.<span> </span>Resolves more complex, less defined issues. Able to work to identify scope of issues and recommend best practices to prevent further occurrences.</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Works independently in troubleshooting and providing solutions to unresolved hardware and software problems through trouble-ticket system; </span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Evaluates and recommends changes to support procedures as part of an ongoing improvement effort.; recommends hardware/software enhancements to increase productivity </span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Collaborate with team members in the development, implementation and updates of operations standards for all network management solutions and processes.</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Participate in testing of new tools; provide appropriate feedback for tool improvement.</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Work with internal customers to gather requirements and understand goals.</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Participate in on-call rotation, advanced troubleshooting, and resolution of problem requests for NMS tools.<span> </span>Serve as an escalation point for other team members as required.</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Provides functional guidance, advice, and/or training to less experienced support employees. </span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Maintain devices in various network management applications.</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Ensure documentation of supported systems is current.</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Provide 24X7 support via on-call rotation.</span></p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">QUALIFICATIONS: </span></p>
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<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Demonstrated experience with distributed server environments.</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Prefer experience supporting network management systems particularly experience with IPDR.</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Demonstrated basic knowledge of network management protocols.</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Experience with supporting and/or developing web-based, dynamic content solutions.<span> </span></span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Minimum of three years UNIX system administration experience.</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Minimum of two years supporting distributed server environments in multiple locations.</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Network engineering or operations experience preferred.</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Experience in a carrier-class ISP environment preferred. </span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Minimum two years Experience in perl and bash scripting.</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Working knowledge of network hardware configurations for Routers, Switches, Firewalls, and general telecommunications hardware. (eg. CMTS, CM, MTA)</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Ability to work with minimal direction in a collaborative team environment.</span></p>
<p style="margin: 0in 0in 0pt 0.25in;" class="MsoNormal"><span style="font-family: Symbol; font-size: 10pt;"><span>·<span style="font: 7pt 'Times New Roman';"> </span></span></span><span style="font-family: Verdana; font-size: 10pt;">Excellent verbal and written communication skills.</span></p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">Typical Training / Experience - Typically requires BS/BA or Associates degree in Information Technology, MIS, Computer Science or related discipline and generally 5-8 years of experience in related field, OR MS/MA and generally 3-5 years of experience in related field. Certification is required in some areas</span></p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">Dept/Org Scope & Impact - Fully competent and productive professional contributor, working independently on larger, moderately complex projects/assignments that have direct impact on department and area results</span></p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">Problem Complexity - Performs full range of standard professional level work that typically requires processing and interpreting, Identifies problems and possible solutions and takes appropriate action to resolve more complex, less clearly-defined issues.</span></p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">Demonstrates skill in data analysis techniques by resolving missing/incomplete information or inconsistencies/anomalies in more complex research/data</span></p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">Autonomy - Independently performs assignments with instruction limited to results expected. Determines and develops approach to solutions. Receives technical guidance only on unusual or complex problems or issues</span></p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">Knowledge - Possesses and applies a broad knowledge of principles, practices, and procedures of particular field of specialization to the completion of moderately complex assignments. Solid knowledge of organization's technologies and practices</span></p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">Influence/People Leadership - May provide general guidance/direction or train junior level support and professional personnel</span></p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;"> </span><span style="font-family: Verdana; font-size: 10pt;">Cox Communications is a multi-service broadband communications and entertainment company with more than 6 million total residential and commercial customers.<span> </span>The third-largest cable television company in the U.S., Cox offers an array of advanced digital video, high-speed Internet and telephony services over its own nationwide IP network, as well as integrated wireless services in partnership with Sprint (NYSE: S).<span> </span>Cox Business Services is a full-service, facilities-based provider of communications solutions for commercial customers, providing high-speed Internet, voice and long distance services, as well as data and video transport services for small to large-sized businesses.<span> </span>Cox Media offers national and local cable advertising in traditional spot and new media formats, along with promotional opportunities and production services.<span> </span>More information about the services of Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at <a href="http://www.cox.com" target="_blank">www.cox.com</a>, <a href="http://www.coxbusiness.com" target="_blank">www.coxbusiness.com</a>, and <a href="http://www.coxmedia.com" target="_blank">www.coxmedia.com</a>.</span></p>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; font-size: 10pt;">Cox Communications, Inc. and its subsidiaries are Equal Opportunity Employers. We have a tradition of encouraging a wide diversity of talents through a broad range of hiring practices. Please note those individuals submitting resumes online or by mailing a resume are not considered an applicant for employment until a signed employment application form is completed, usually at the time of interview.</span></p>
<p style="margin: 0in 0in 0pt;" class="MsoNormal"></p></span></span></span><span style="font-family: Arial; color: black; font-size: 10pt;"><font size="3" face="Times New Roman"><font size="2" face="Verdana"><span style="font-family: Verdana;"><font size="3"></font></span></font>
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<p style="margin: 0in 0in 0pt;" class="MsoNormal"><b><span style="font-family: Verdana; color: black; font-size: 10pt;">Please answer the below questions, so that we can represent your resume at Cox.</span></b><span style="font-family: Verdana; color: black; font-size: 10pt;"> <br>
1.) Please confirm the pay rate as $_/hr on W2 without benefits. <br>2.) What is the notice period you require to join this project?<br>3.) What's your availability for a telephonic interview?<br>4.) If required can you come for a face to face interview in<b><span style="font-family: Verdana;"> </span></b><span><span><span><span><b><span>Atlanta</span></b></span><span><b>, GA</b></span></span></span></span></span>? <br>
5.) Your work status in US (Citizen/ GC/ EAD/ H1B etc.):<br>6.) Your present location:</p>
<p style="margin: 0in 0in 0pt;" class="MsoNormal"><span style="font-family: Verdana; color: black; font-size: 10pt;">7.) <b><span style="font-family: Verdana;">Right to represent</span></b> (Please respond in the exact format below):<br>
<br><span style="font-family: Verdana;"><b>I <u>(your full name)</u> give exclusive right to Primus Software Corporation to represent my resume to Cox Communications for </b><span style="font-family: Arial; color: black; font-size: 10pt;"><font face="Verdana"><span style="font-family: Arial; color: black; font-size: 10pt;"><font face="Verdana"><b><span style="font-family: Arial; color: black; font-size: 10pt;"><font face="Verdana"><b>Sr Production Support Specialist</b></font></span></b> </font></span></font></span><b>Req # 3539. I hereby confirm that my resume has not been represented to this job by any other company. </b></span></span></p>
<p style="margin: 0in 0in 0pt;" class="MsoNormal"><b><span style="font-family: Verdana; color: black; font-size: 10pt;"><br></span></b><i><span style="font-family: Verdana; color: black; font-size: 10pt;">Please avoid a duplicate submittal to this Cox -Req#3539; I’ll get back to you with the feedback very soon. </span></i></p>
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<div><span style="font-family: verdana,sans-serif;">Thanks and regards,</span><br style="font-family: verdana,sans-serif;"><span style="font-family: verdana,sans-serif; color: rgb(0, 0, 102); font-weight: bold;">Ashutosh </span></div>
<div><span style="font-family: verdana,sans-serif; color: rgb(0, 0, 102); font-weight: bold;"></span><span style="font-family: verdana,sans-serif;"><span style="font-family: verdana,sans-serif;">Tel: <span style="font-family: verdana,sans-serif; font-weight: bold;"> </span></span><span style="font-family: verdana,sans-serif; font-weight: bold;"><span style="color: rgb(153, 0, 0);">678- 379-8429</span> </span>| <span style="font-family: verdana,sans-serif;"><span style="color: rgb(0, 0, 102); font-weight: bold;">678-267-3294</span></span></span><br style="font-family: verdana,sans-serif;">
<span style="font-family: verdana,sans-serif;">Fax: 678-336-1505 </span><br style="font-family: verdana,sans-serif;"><a style="font-family: verdana,sans-serif;" href="mailto:ashutosh@primussoft.com" target="_blank">ashutosh@primussoft.com</a><br style="font-family: verdana,sans-serif;">
<a style="font-family: verdana,sans-serif;" href="http://www.primussoft.com/" target="_blank">www.primussoft.com</a><br style="font-family: verdana,sans-serif;"></div></div>
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<div><span style="font-family: verdana,sans-serif;">Linked In: </span><a style="font-family: verdana,sans-serif;" href="http://www.linkedin.com/in/ashutoshbaranwal" target="_blank">http://www.linkedin.com/in/ashutoshbaranwal</a></div>
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<div> </div></div></div></div></div></div></div></div></div></div><br><br clear="all"><br>-- <br>-- <br>James P. Kinney III<br>Actively in pursuit of Life, Liberty and Happiness <br>Doing pretty well on all 3 pursuits <br>
<br> Faith is a cop-out. If the only way you can accept an assertion is by faith, then you are conceding that it can’t be taken on its own merits.<br> Dan Barker, "Losing Faith in Faith", 1992 <br><br>